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What is The Service Manager?

Developed by Shining Brow Software, The Service Manager stands out as a state-of-the-art platform that provides organizations of any scale with exceptional control over their field service operations and job costing capabilities. Specifically designed for businesses engaged in the installation, support, servicing, and upkeep of assets, The Service Manager equips users with the tools to efficiently manage customer information, monitor service histories, coordinate and allocate tasks, track expenses, manage service contracts, create estimates, issue invoices, and undertake various other essential functions. Its primary features include preventative maintenance, contract management, service order tracking, quote generation, visual dispatching, and streamlined resource scheduling, offering a holistic approach to service management. This software not only boosts operational effectiveness but also enables teams to provide outstanding customer service, making it an invaluable asset for businesses aiming to improve their service delivery. Additionally, it helps in fostering stronger relationships with clients by ensuring that their needs are met in a timely and organized manner.

What is Solarvista?

Connecting data to people and processes makes operations more efficient, quicker, and streamlined. It is vital to monitor key information necessary for running your business, including customer information, locations, assets, products, pricing, contracts, employee rosters, and the management of work orders. You can assign tasks and use calendars to determine the best field workers for each job. After the completion of tasks, invoices can be automatically created and dispatched to various platforms. Our mobile applications cater to all device types, such as iOS®, Android®, and Windows®, and operate smoothly whether you're online or offline. These applications are specifically designed for ease of use, showcasing only the pertinent options at the appropriate stages of your workflows. Work assignments can be assigned to particular users, or individuals can complete forms directly from their devices as necessary. Furthermore, our web portal is designed for user convenience, with compatibility for both mouse and touch interactions, and it adapts to any screen size. In a rapidly evolving landscape, businesses must be able to quickly adjust to new demands. Adopting these systems not only boosts operational efficiency but also guarantees that your business remains agile and competitive in the marketplace. Ultimately, the integration of such technology can significantly improve overall productivity and enhance customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Meltano

API Availability

API Availability

Pricing Information

$795.00/one-time

Pricing Information

$68 per month

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Shining Brow Software

Date Founded

2003

Company Location

United States

Company Website

www.shiningbrowsoftware.com

Company Facts

Organization Name

Solarvista Software

Company Website

www.solarvista.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Resource Scheduling

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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