Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pylon Reviews & Ratings
    58 Ratings
    Company Website
  • Axero Reviews & Ratings
    188 Ratings
    Company Website
  • MyHub Intranet Software Reviews & Ratings
    67 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,443 Ratings
    Company Website
  • NetBrain Reviews & Ratings
    148 Ratings
    Company Website
  • Interfacing Enterprise Process Center (EPC) Reviews & Ratings
    55 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • Hotspot Shield Reviews & Ratings
    121 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,088 Ratings
    Company Website
  • Google Cloud SQL Reviews & Ratings
    541 Ratings
    Company Website

What is TeamBrain?

Email communication and instant messaging, along with the challenge of managing complex folder structures, often do not foster genuine innovation. By creating a visual map of your team's shared ideas, you can significantly improve workflow and encourage more productive brainstorming sessions. TeamBrain offers a user-friendly platform that enhances knowledge sharing and collaboration through TheBrain's acclaimed interface. It allows you to link diverse resources into an integrated map that evolves to highlight the best concepts. Thanks to TheBrain's powerful synchronization capabilities, team members can maintain effective collaboration even when offline. TeamBrain functions in the cloud without requiring any server installations or IT oversight. For those who prefer to keep their data within a secure environment, we offer TeamBrain Server, which we help you set up and manage securely behind your firewall. This dual approach guarantees that you can stay connected regardless of your location, whether using your own server or our cloud solution, providing your team with the flexibility needed for seamless operations. By offering both cloud and server alternatives, we ensure that you have customized solutions that align with your organization's specific requirements, empowering your team to thrive in any setting.

What is ChatLingual?

Our cloud-hosted software-as-a-service solution, tailored for enterprise-level customer support teams, is known as the Agent Success Platform, which equips agents with the tools to assist clients in multiple languages and across various communication channels. The design of ChatLingual is both intuitive and user-friendly, enabling agents to concentrate on providing exceptional customer experiences instead of struggling with intricate software navigation. With ChatLingual, agents can easily converse with customers in any language, offering instant translations for both inquiries and responses. For example, an agent fluent in English can effectively help customers who speak Russian, Arabic, Portuguese, and more than 100 other languages, all facilitated by ChatLingual's efficient translation features. Additionally, the flexible architecture of ChatLingual streamlines the integration with existing systems such as CRMs, ticketing solutions, chatbots, and Natural Language Processing APIs. Notably, the integration process for ChatLingual can often be completed in just hours or days, a significant enhancement compared to the lengthy weeks or months typically required by traditional enterprise platforms, thus ensuring a rapid and smooth transition for teams. This swift deployment not only accelerates the onboarding process but also allows customer support operations to quickly harness the full capabilities of the platform without facing unnecessary interruptions. Ultimately, ChatLingual empowers teams to deliver timely and effective support, enhancing overall customer satisfaction.

Media

Media

Integrations Supported

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau

Integrations Supported

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TheBrain

Date Founded

2009

Company Location

United States

Company Website

www.thebrain.com/products/teambrain

Company Facts

Organization Name

ChatLingual

Date Founded

2013

Company Location

United States

Company Website

www.chatlingual.com

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Citavi Reviews & Ratings

Citavi

Lumivero