Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Smoobu Reviews & Ratings
    207 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,890 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    5,030 Ratings
    Company Website
  • The Receptionist for iPad Reviews & Ratings
    769 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • SiteMinder Reviews & Ratings
    257 Ratings
    Company Website
  • ContractSafe Reviews & Ratings
    293 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    82 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • Silverware Reviews & Ratings
    11 Ratings
    Company Website

What is TheReach?

Sami acts as an intelligent receptionist specifically designed for vacation rental hosts and property managers, created by TheReach.ai in Málaga. This cutting-edge platform effectively handles guest communications across multiple channels, including phone calls, WhatsApp (using Meta's Business API), website chat, and Google reviews, all managed through a centralized dashboard that functions 24/7 and accommodates over 100 languages. Sami easily connects with property management systems such as Hostaway, Beds24, Smoobu, and iGMS to check real-time availability, offer rate quotes, and enable direct bookings during conversations with guests. Property owners can customize their interactions by adding their FAQs and house rules, allowing for tailored responses for each rental. What sets TheReach apart are two notable features: every evening, Sami provides a brief 90-second voice update to property managers, summarizing that day’s guest interactions and pointing out any urgent issues that require attention. Furthermore, the integration with Claude MCP allows managers to connect their TheReach data to Claude Desktop, empowering them to ask simple questions about call trends, possible conversion challenges, and any unanswered guest inquiries. The platform is fully compliant with GDPR regulations, ensuring that personal data is securely and responsibly managed. This dedication to privacy fosters trust between hosts and their guests, significantly improving the overall user experience, which is essential in the competitive vacation rental market. Ultimately, Sami not only streamlines communication but also enhances operational efficiency and guest satisfaction.

What is AIPEX Virtual Concierge?

AIPEX revolutionizes the way hosts engage with their guests, significantly enhancing the overall guest experience. Featuring the AIPEX Virtual Concierge, which combines voice recognition and a touchscreen interface, this technology stands out as the most sophisticated solution available for hotels and vacation rentals. By utilizing AIPEX, hosts can optimize their time management, boost turnover rates, increase revenue streams, improve occupancy rates, and provide an exceptional level of customer satisfaction. The AIPEX portal empowers hosts to customize the voice assistant's responses to guests' inquiries, ensuring tailored interactions. Additionally, a variety of images and proactive notifications can be showcased to captivate guests in communal spaces. On average, individuals engage with the device five times a day, highlighting its significance in daily interactions. Notably, AIPEX is specifically crafted for the hospitality sector and boasts implementation in over 7,000 short-term rental properties, demonstrating its widespread acceptance and effectiveness in enhancing guest services. This innovative tool not only streamlines operations but also fosters a welcoming atmosphere for all visitors.

Media

Media

Integrations Supported

Hostaway
Beds24
Hostfully
Hosthub
Smoobu
iGMS

Integrations Supported

Hostaway
Beds24
Hostfully
Hosthub
Smoobu
iGMS

API Availability

Has API

API Availability

Has API

Pricing Information

€49/month
Free Trial Offered?
Free Version

Pricing Information

$7.20/month/device
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TheReach.ai

Date Founded

2023

Company Location

Spain

Company Website

www.thereach.ai

Company Facts

Organization Name

AIPEX Technologies

Date Founded

2017

Company Location

United States

Company Website

www.aipextech.com

Categories and Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Popular Alternatives

Popular Alternatives

Bigsib Reviews & Ratings

Bigsib

Bigsib Technologies
Smoobu Reviews & Ratings

Smoobu

Smoobu GmbH