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What is Thematic?

Consolidate, analyze, and rank customer feedback on an inclusive and interactive platform. Leverage AI-driven thematic and sentiment analysis to extract meaningful insights. Optimize your customer feedback strategy through sophisticated evaluations of themes and sentiments that reveal essential insights vital for improving your business outcomes. Effortlessly merge feedback from diverse channels, including online reviews, chat interactions, and surveys, with convenient one-click features. Thematic enhances feedback utilization by automatically redacting sensitive information, allowing teams to handle data securely and in accordance with regulations. It systematically organizes feedback into recognizable themes and sentiments as they emerge, providing quantitative analysis of recurring themes for a richer understanding. The platform offers robust search capabilities to investigate similar themes and acquire further insights. You can easily manage themes with options to edit, disregard, or combine them. Utilize powerful analytical tools to uncover significant issues and apply filtering options to categorize and refine your results based on organized data. Set up alerts for developing concerns and efficiently trace back to pinpoint root causes, enabling swift proactive management and resolution of customer issues. This holistic strategy not only deepens your connection with customers but also guides informed strategic planning effectively, ensuring that their voices are heard and acted upon in a timely manner.

What is Magnifi?

Investing in advanced technology is now a seamless experience with the launch of seven new Magnifi Managed Portfolios. Notable Wall Street professionals and top financial analysts share their insights on the latest trends found on Magnifi, as well as significant movements in the market at large. By leveraging the world’s pioneering finance marketplace, enhanced by semantic search, users can efficiently find, compare, and make informed investment choices. With Magnifi, the path to smart investing is right at your fingertips. The introduction of these seven novel portfolios empowers users to directly explore a variety of investment opportunities. These portfolios are crafted around Morningstar indexes and utilize thematic strategies designed to provide exposure to specific sectors of innovation reshaping our future. Individual investors can now delve into these thematic strategies and enjoy the benefits of portfolio rebalancing in fields such as big data, robotics, fintech, health tech, and more—all without the necessity for an ETF or mutual fund. Each managed portfolio is meticulously aligned with a Morningstar Index, ensuring a high degree of thematic coherence and integrity for investors. This groundbreaking method opens up new possibilities for individuals wishing to synchronize their investments with the advancements of technology and innovation, creating a more dynamic investment landscape. Additionally, by participating in these portfolios, investors can gain insights into how rapidly evolving sectors can influence their financial future.

Media

Media

Integrations Supported

Medallia
Morningstar
SurveyMonkey
Zendesk

Integrations Supported

Medallia
Morningstar
SurveyMonkey
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thematic

Date Founded

2015

Company Location

New Zealand

Company Website

www.getthematic.com

Company Facts

Organization Name

Magnifi

Company Location

United States

Company Website

magnifi.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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