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What is Thermostat?

Customers who pay for services may not always show their level of satisfaction. Our NPS software addresses this issue by utilizing simple one-question surveys that yield valuable insights into your business direction. It is available for free indefinitely, which helps to avoid burdening clients with extensive questionnaires. Thermostat's NPS surveys comprise a single question and an optional comment section, resulting in a clear Net Promoter Score (NPS) that is easy to track. This method condenses customer feedback into a single, understandable metric that can be utilized across your organization. All vital insights regarding your customers are gathered on a singular, user-friendly dashboard, complete with built-in filtering and comparison features. Unlike other generic survey tools, our NPS software produces reports tailored specifically to the Net Promoter System. You can evaluate your data using custom fields, date ranges, and additional metadata such as geographic location. We also ensure that your data is preserved indefinitely, making it simple to monitor trends over time and base decisions on past performance. This capability not only keeps your business agile in responding to customer feedback but also enables you to adapt to changing market trends, fostering a culture of continuous improvement. By leveraging these insights, you can enhance customer loyalty and drive sustainable growth for your organization.

What is Sphinx iQ3?

Sphinx iQ 3 is a versatile and intuitive multi-channel survey platform that supports you in every step of your projects, from designing surveys to interpreting and sharing results. By combining quantitative and qualitative visualization methods, Sphinx iQ 3 allows your data to present a thorough and nuanced perspective on your findings. This cutting-edge tool helps you fully leverage the insights from your research, guiding your decision-making processes. You have the flexibility to tailor your invitation messages and design unique surveys, modifying aspects such as layout, number of questions per page, types of questions, and appreciation notes. Your surveys can be further enhanced by incorporating conditional questions and referral options, ensuring that you address the right queries to the suitable participants. Furthermore, Sphinx iQ 3 facilitates the distribution of engaging and interactive questionnaires that are fully optimized for a range of devices, including desktops, tablets, and smartphones, enhancing user interaction through a responsive design. This adaptability not only helps you connect with your audience more effectively but also leads to richer data collection and analysis, empowering you to make better-informed decisions based on the results. With its robust features, Sphinx iQ 3 revolutionizes the survey process, making it accessible and efficient for all users.

Media

Media

Integrations Supported

Zapier

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$49 per month
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Thermostat.io

Company Website

thermostat.io

Company Facts

Organization Name

Le Sphinx

Company Location

France

Company Website

www.lesphinx-developpement.fr/logiciels/enquete-analyse-sphinx-iq/

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Question Library

Complaint Management

Survey Management

Customer Experience

Dashboard
Survey Management

Customer Satisfaction

Survey Management

Data Analysis

Not specified

Data Discovery

Not specified

Data Entry

Not specified

Data Visualization

Dashboard Creation

Employee Engagement

Not specified

NPS

Not specified

Polling

Data Analysis Tools
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Question Library
Supports Audio / Images / Video

Text Mining

Not specified

User Research

Not specified

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