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What is Thermostat?

Customers who pay for services may not always show their level of satisfaction. Our NPS software addresses this issue by utilizing simple one-question surveys that yield valuable insights into your business direction. It is available for free indefinitely, which helps to avoid burdening clients with extensive questionnaires. Thermostat's NPS surveys comprise a single question and an optional comment section, resulting in a clear Net Promoter Score (NPS) that is easy to track. This method condenses customer feedback into a single, understandable metric that can be utilized across your organization. All vital insights regarding your customers are gathered on a singular, user-friendly dashboard, complete with built-in filtering and comparison features. Unlike other generic survey tools, our NPS software produces reports tailored specifically to the Net Promoter System. You can evaluate your data using custom fields, date ranges, and additional metadata such as geographic location. We also ensure that your data is preserved indefinitely, making it simple to monitor trends over time and base decisions on past performance. This capability not only keeps your business agile in responding to customer feedback but also enables you to adapt to changing market trends, fostering a culture of continuous improvement. By leveraging these insights, you can enhance customer loyalty and drive sustainable growth for your organization.

What is SurveyXact?

Many organizations rely on SurveyXact for ongoing data collection, and for these groups, taking advantage of SurveyXact's API for automated data acquisition can prove to be extremely advantageous. As the top platform in Scandinavia for crafting questionnaire-driven surveys, SurveyXact provides a solution that is intuitive, secure, versatile, and adept at revealing meaningful insights. If you need help, our experienced team, which has over thirty years of expertise with various questionnaires in both public and private sectors, is readily available to assist you. Our dedicated professionals are knowledgeable about the intricacies of SurveyXact and are enthusiastic about guiding you through its features. You can contact us during weekdays, ensuring you have timely access to the support you require. Furthermore, obtaining a SurveyXact license grants you entry to our extensive training programs, simplifying the process of launching your own surveys. This leading survey tool is utilized by a wide range of governmental and private organizations, irrespective of their size or industry, reflecting its broad practical use and effectiveness. Take advantage of this opportunity to elevate your data collection initiatives with SurveyXact today, and experience firsthand the benefits of streamlined survey management.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Apache OpenOffice
IBM SPSS Statistics
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
SAS Customer Intelligence

API Availability

API Availability

Has API

Pricing Information

$49 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Thermostat.io

Company Website

thermostat.io

Company Facts

Organization Name

Ramboll Management Consulting

Company Location

Denmark

Company Website

www.surveyxact.com

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Categories and Features

Customer Satisfaction

Analytics
Call Reporting

Dashboard

Not specified

NPS

Not specified

Survey

Not specified

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