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What is TheySaid?

Instantly create insightful survey questions by analyzing your website in mere seconds. Our cutting-edge AI tool evaluates your site to produce pertinent survey questions that can be smoothly integrated into any platform. With Evo, our smart chatbot, automating customer follow-ups becomes incredibly simple. Delve into the responses, results, and actionable insights that your surveys generate. Evo carefully examines your website to suggest tailored questions that meet your specific needs while adhering to industry standards and best practices. These surveys can be effortlessly embedded into your current customer interactions. The AI-powered platform, TheySaid, enhances this process by asking deeper, personalized follow-up questions in real-time, boosting customer engagement precisely when they are most open to conversation. Through conversational follow-ups that feel natural, Evo fosters continuous dialogue, allowing you to gather richer insights. Evaluate survey responses through AI-generated summaries, making it easier to spot recurring themes that need your focus. Furthermore, we assist in identifying key action steps to enhance your services while gauging customer satisfaction on an individual account level. By utilizing this advanced technology, you can significantly improve your comprehension of customer needs and implement impactful changes in your strategies. Ultimately, this approach not only fosters better relationships with your clientele but also positions your business for sustained growth and success.

What is AWAI?

AWAI provides two innovative methods of operation, both utilizing the same analytical structure. The first method, known as group analysis, removes the requirement for a conventional fixed questionnaire; participants can instead formulate their questions in simple language and share an invite link, permitting respondents to engage without the necessity of creating an account. Each participant interacts with the AI on their own, which stimulates further dialogue to draw out richer insights. When the sessions conclude, the discussions are categorized based on opinions, the rationale behind them, and the frequency of each viewpoint, with distinctive opinions regarded as outliers instead of being averaged. This method can accommodate up to 100 users on a self-serve basis. The second approach features live meetings where participants can choose their desired language for communication and reading, with contributions organized by relevant topics as the conversation progresses. After the meeting, the content is arranged thematically rather than simply presented as a transcript. Both methods result in the production of a comprehensive document, where you can ask a straightforward query regarding the collected data, leading to a report that is exportable as a PDF and can be edited at no extra cost. Moreover, a public demo is available that does not require any registration, making it easy for prospective users to explore the functionalities of AWAI without any barriers. This effort highlights AWAI's commitment to accessibility and user engagement.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$11.99/month
Free plan available, no card required. Subscriptions are Plus $11.99, Pro $29.99 and Ultra $99.00 per month.

Group analysis is a one-time purchase rather than a subscription: $799.00 base plus $11.99 per respondent, for up to 100 respondents on self-serve. Reports are included at no extra cost.

Prices are shown in the viewer's local currency; USD is the reference.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

OFFICE KAMIYA Inc.

Date Founded

2016

Company Location

Japan

Company Website

www.officekamiya.co.jp/

Categories and Features

Conversational AI

Not specified

NPS

Not specified

Survey

Not specified

Categories and Features

Qualitative Data Analysis

Collaboration
Data Visualization
Multi-Language
Text Analytics
User Research Analysis

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