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What is TheySaid?

Instantly create insightful survey questions by analyzing your website in mere seconds. Our cutting-edge AI tool evaluates your site to produce pertinent survey questions that can be smoothly integrated into any platform. With Evo, our smart chatbot, automating customer follow-ups becomes incredibly simple. Delve into the responses, results, and actionable insights that your surveys generate. Evo carefully examines your website to suggest tailored questions that meet your specific needs while adhering to industry standards and best practices. These surveys can be effortlessly embedded into your current customer interactions. The AI-powered platform, TheySaid, enhances this process by asking deeper, personalized follow-up questions in real-time, boosting customer engagement precisely when they are most open to conversation. Through conversational follow-ups that feel natural, Evo fosters continuous dialogue, allowing you to gather richer insights. Evaluate survey responses through AI-generated summaries, making it easier to spot recurring themes that need your focus. Furthermore, we assist in identifying key action steps to enhance your services while gauging customer satisfaction on an individual account level. By utilizing this advanced technology, you can significantly improve your comprehension of customer needs and implement impactful changes in your strategies. Ultimately, this approach not only fosters better relationships with your clientele but also positions your business for sustained growth and success.

What is Alchemer?

Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Slack

Integrations Supported

HubSpot CRM
Salesforce
Slack
5X
Aritic PinPoint
Bit.ai
COZYROC SSIS+ Suite
Chattermill
ClinicSoftware.com
Cloudbeds
Constant Contact Lead Gen & CRM
Flow XO
HubSpot Customer Platform
HubSpot Marketing Hub
Ketch
Raklet
Truto
X (Twitter)
Zapier

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month

Team and Enterprise - custom pricing
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

Alchemer

Date Founded

2006

Company Location

United States

Company Website

www.alchemer.com

Categories and Features

Conversational AI

Not specified

NPS

Not specified

Survey

Not specified

Categories and Features

Customer Experience

Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

SMS Survey

Survey Builder

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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