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What is TheySaid?

Instantly create insightful survey questions by analyzing your website in mere seconds. Our cutting-edge AI tool evaluates your site to produce pertinent survey questions that can be smoothly integrated into any platform. With Evo, our smart chatbot, automating customer follow-ups becomes incredibly simple. Delve into the responses, results, and actionable insights that your surveys generate. Evo carefully examines your website to suggest tailored questions that meet your specific needs while adhering to industry standards and best practices. These surveys can be effortlessly embedded into your current customer interactions. The AI-powered platform, TheySaid, enhances this process by asking deeper, personalized follow-up questions in real-time, boosting customer engagement precisely when they are most open to conversation. Through conversational follow-ups that feel natural, Evo fosters continuous dialogue, allowing you to gather richer insights. Evaluate survey responses through AI-generated summaries, making it easier to spot recurring themes that need your focus. Furthermore, we assist in identifying key action steps to enhance your services while gauging customer satisfaction on an individual account level. By utilizing this advanced technology, you can significantly improve your comprehension of customer needs and implement impactful changes in your strategies. Ultimately, this approach not only fosters better relationships with your clientele but also positions your business for sustained growth and success.

What is CheckMarket?

Enterprise survey software is available in 150 nations, allowing you to gather valuable insights and obtain meaningful feedback. You can evaluate employee experience (EX), customer experience (CX), and overall engagement effectively. With shareable reports, dashboards, and alerts, you can ensure a comprehensive approach to closing the feedback loop. The initial phase involves data collection, but the true advantage comes from how efficiently you can report on this data. Our platform offers real-time reporting capabilities, enabling you to identify trends promptly and acquire profound insights that can enhance your organizational processes. After generating your report, you can easily distribute it to others. The platform allows you to create various share links with specific filters tailored to what information you want your audience to access, depending on your operational data, hierarchy, and structure. Integration options include Slack, Zendesk API, and several CRM systems, with no limit on the number of users. The software supports 49 languages, making it accessible to a wide range of users. Notable clients include L'Oreal, Toyota, Allegiance Bank, Sony, and the Government of Canada, showcasing the diverse sectors that benefit from this solution. This flexibility and accessibility make it an indispensable tool for organizations worldwide.

Media

Media

Integrations Supported

Slack
Zendesk
HubSpot CRM
Salesforce

Integrations Supported

Slack
Zendesk
Easyflow
Emailable
Facebook
LinkedIn
Microsoft 365
Stackreaction
X (Twitter)
Zapier

API Availability

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

CheckMarket

Date Founded

2002

Company Website

www.checkmarket.com

Categories and Features

Conversational AI

Not specified

NPS

Not specified

Survey

Not specified

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Experience

Not specified

Employee Survey

Not specified

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Statistical Analysis
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Analytics

Not specified

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