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What is TheySaid?
TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.
What is Fiuto?
Fiuto covers the full arc of a user research project: it drafts the study around a stated goal or a product URL, then runs it, either as an AI-tester pass or as a link shared with real respondents from 18 method types, spanning prototype and live-site tasks, first-click and five-second tests, card sorts, tree tests, surveys, rankings, and open text. What people did and said comes back as findings, a readout, and a deck built automatically. AI is part of every plan, Free included, metered by credits rather than gated behind a paid tier; a Free account gets one live study a month, 10 responses per study, and 300 AI credits, with no card on file. Teams reach the same studies from the web app or from an MCP-ready coding agent such as Claude Code, Cursor, Codex, Lovable, v0, Replit, or Bolt, via Fiuto's own MCP server.
API Availability
API Availability
Pricing Information
$49 per month
Free Trial Offered?
Pricing Information
$29/month
Free: $0, no card required. Core: $29/month ($24/month billed annually). Pro: $69/month ($58/month billed annually). AI is credit-metered on every plan including Free.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
TheySaid
Company Location
United States
Company Website
www.theysaid.io
Company Facts
Organization Name
Fiuto
Date Founded
2026
Company Location
United Kingdom
Company Website
fiuto.ai
Categories and Features
AI Interviewing
Not specified
Product Analytics
Not specified
Synthetic User Tools
Not specified
User Research
Not specified
Categories and Features
User Research
Not specified