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What is TheySaid?

TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.

What is Indeemo?

Indeemo is an innovative platform that brings research to life using video technology. It allows teams to easily capture authentic moments from the real world, facilitating a deeper understanding of individuals, products, and experiences. With its user-friendly interface and effective participant engagement, Indeemo simplifies the process of gathering and organizing multimedia content, regardless of location. Researchers can delve into user behavior, chart customer journeys, or enhance product experiences by connecting with genuine perspectives in impactful ways. The platform's AI-enhanced tools expedite the analysis process, making it more efficient to pinpoint significant moments and create engaging visual narratives. Its adaptable workflows cater to diverse research requirements, ranging from unmoderated video recordings to in-depth interviews and collaborative reviews. Indeemo is crafted for teams that prioritize authentic insights, turning unprocessed video into valuable knowledge, and ultimately fostering a culture of informed decision-making. This capability can significantly enhance the quality and relevance of research outcomes.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zendesk

Integrations Supported

Google Meet
Microsoft Teams
Respondent
Zoom

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Flexible subscription options available. Please contact our Sales team.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

Indeemo

Date Founded

2016

Company Location

Ireland

Company Website

indeemo.com

Categories and Features

AI Interviewing

Not specified

Product Analytics

Not specified

Synthetic User Tools

Not specified

User Research

Not specified

Categories and Features

Qualitative Data Analysis

Annotations
Collaboration
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

User Research

Not specified

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