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What is TheySaid?
TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.
What is Maskerade?
Maskerade is a digital platform specifically crafted for synthetic user research and website testing, facilitating the evaluation of various online interfaces. It creates AI-generated personas based on a multitude of customer insights, such as surveys, interviews, and analytics, enabling these personas to engage with a live website using a real browser while carrying out specific tasks, including the navigation of logged-in experiences through test accounts. Teams can access session recordings, screenshots, and verbal feedback, which assist in pinpointing elements that the persona deems confusing, untrustworthy, or difficult to navigate. Additionally, these personas can be customized to represent different customer segments and markets, allowing for validation against the original research data. This innovative tool is essential for teams focused on UX, product development, digital marketing, and optimizing conversion rates, as it helps to uncover issues within web pages and user pathways to identify actionable improvements. Notably, initial reports can be generated in approximately five minutes, offering teams quick insights to shape their strategies. By simplifying the research process, Maskerade empowers organizations to make evidence-based decisions and significantly improve user experience while fostering a deeper understanding of user behavior.
Media
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API Availability
API Availability
Pricing Information
$49 per month
Free Trial Offered?
Pricing Information
€200/month
A free trial is available without a credit card. Paid pricing starts at €200 per month.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TheySaid
Company Location
United States
Company Website
www.theysaid.io
Company Facts
Organization Name
Maskerade
Date Founded
2026
Company Location
France
Company Website
maskerade.ai/
Categories and Features
AI Interviewing
Not specified
Product Analytics
Not specified
Synthetic User Tools
Not specified
User Research
Not specified
Categories and Features
Synthetic User Tools
Not specified