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What is TheySaid?

TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.

What is MatrAIx?

MatrAIx functions as a sophisticated assessment framework for digital products and AI systems, leveraging a massive pool of 8.3 billion persona agents to recreate user interactions. This cutting-edge platform integrates various persona categories, interactive environments, telemetry data, and targeted performance indicators to gauge user responses before a product is officially released. It provides teams with the ability to evaluate four unique experience types: surveys, AI chatbots, websites, and applications. The survey simulations cater to a range of objectives, including market analysis, concept verification, and preference assessment; chatbot evaluations concentrate on evaluating task completion rates, user satisfaction, helpfulness, safety, and reliability across multiple interactions; website assessments examine factors such as usability, visual attractiveness, navigation effectiveness, sensitivity to latency, and task completion; while application evaluations delve into functionality, responsiveness, task success, and user preferences. Beyond providing customized personas and a robust evaluation framework, MatrAIx produces detailed reports and telemetry data, featuring over 900 pre-existing metrics alongside the option to create custom metrics for each evaluation session. This vast capability not only allows teams to acquire profound insights into user interactions but also enhances product development and user experience design, paving the way for more innovative solutions in the digital landscape. Ultimately, MatrAIx stands as a critical tool for organizations seeking to refine their offerings and better understand their user base.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

MatrAIx

Date Founded

2026

Company Location

United States

Company Website

matraix.ai/

Categories and Features

AI Interviewing

Not specified

Product Analytics

Not specified

Synthetic User Tools

Not specified

User Research

Not specified

Categories and Features

Synthetic User Tools

Not specified

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