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What is TheySaid?
TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.
What is Pathway?
Pathway is a cutting-edge platform tailored for modern product teams, allowing them to quickly find appropriate respondents and efficiently validate user experience (UX) solutions. By leveraging Pathway, teams can significantly improve user experiences, acquire insights at a faster pace, and actively participate in their research endeavors. Users can create a variety of usability tests, surveys, or asynchronous user interviews, employing numerous research methodologies. The platform supports the addition of multiple blocks for a customizable approach, enhanced by powerful logic capabilities. This functionality is easily navigable thanks to an intuitive interface. A unique feature of Pathway is the ability to generate a magic link that ensures an even distribution of participants across various test variations, thereby removing the necessity for vague open-ended inquiries. Moreover, Pathway's AI adeptly interprets context from your instructions, prompting relevant follow-up questions that encourage deeper insights. Customizing your research is now more straightforward, allowing you to collect feedback from the specific audience you need. With access to over 400 filters across more than 130 countries, recruiting the perfect testers for unmoderated research has become a hassle-free process, optimizing the entire workflow for product teams. This extensive array of features not only enhances decision-making but also empowers teams to develop products of exceptional quality and effectiveness. Overall, Pathway stands out as an essential tool in the realm of product development and user research.
API Availability
API Availability
Pricing Information
$49 per month
Free Trial Offered?
Pricing Information
$175 per month
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
TheySaid
Company Location
United States
Company Website
www.theysaid.io
Company Facts
Organization Name
Pathway
Date Founded
2022
Company Location
United Kingdom
Company Website
pathway.cc/
Categories and Features
AI Interviewing
Not specified
Product Analytics
Not specified
Synthetic User Tools
Not specified
User Research
Not specified
Categories and Features
User Research
Not specified