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What is TheySaid?

TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.

What is Tellet?

Empower Tellet's AI interviewer to swiftly conduct, summarize, and assess a multitude of interviews in mere moments, allowing your team to focus on their most vital projects. You can customize your AI interviewer by specifying your objectives, inquiries, and contextual framework. Tellet's AI supports in-depth qualitative interviews via voice, text, or video and is available in 30 different languages. Harness AI to produce instant, actionable reports that highlight themes, patterns, crucial quotes, and significant outliers. This groundbreaking method not only conserves valuable time but also boosts overall efficiency, enabling your team to make rapid and informed decisions that drive success. Additionally, the seamless integration of AI into your workflow can lead to enhanced collaboration and creativity among team members.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

Tellet

Date Founded

2022

Company Location

Netherlands

Company Website

tellet.ai

Categories and Features

AI Interviewing

Not specified

Product Analytics

Not specified

Synthetic User Tools

Not specified

User Research

Not specified

Categories and Features

AI Interviewing

Not specified

User Research

Not specified

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