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What is TheySaid?

TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.

What is Terac?

Terac is a revolutionary platform that allows businesses to conduct hundreds of AI-moderated interviews concurrently, drastically shortening the time required to gather customer insights from months to mere hours. Traditional research methods such as manually scheduling calls, distributing static surveys, or hiring consulting firms are often slow, costly, and inefficient. Terac replaces these outdated processes with dynamic, voice-based interviews that scale effortlessly, providing immediate, structured responses. This technology is especially valuable for product development, research, and innovation teams seeking to understand users, test concepts, and identify emerging market trends quickly. Terac envisions a future where companies operate fully autonomously, yet the true challenge remains enabling AI systems to deeply understand their markets and customers. The platform addresses this bottleneck by automating and accelerating qualitative research at an unprecedented scale. Terac’s AI moderation ensures interviews are consistent and insightful, reducing bias and human error. Its rapid feedback loop empowers organizations to iterate faster and make data-driven decisions with confidence. Additionally, Terac’s approach improves research accessibility by lowering costs and time investment. Ultimately, Terac transforms how businesses collect and utilize customer insights to innovate and grow in an increasingly competitive landscape.

Media

Media

No images available

Integrations Supported

HubSpot CRM
Salesforce
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

TheySaid

Company Location

United States

Company Website

www.theysaid.io

Company Facts

Organization Name

Terac

Date Founded

2025

Company Location

United States

Company Website

terac.com

Categories and Features

AI Interviewing

Not specified

Product Analytics

Not specified

Synthetic User Tools

Not specified

User Research

Not specified

Categories and Features

AI Interviewing

Not specified

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