Think Help Desk vs. LBi HR HelpDesk

Our cloud-based solution is crafted to be cost-effective, eliminating any charges based on the number of users or technicians. In contrast to our rivals, our pricing is remarkably lower, with reductions ranging from 50% to 75%. With more than ten years of experience in this arena, coupled with our parent company’s impressive 25-year history, we have honed our practices to maximize efficiency. You can begin utilizing our services for as little as $79 per month. A standout aspect of our software is its ability to be customized; we've invested significant effort to ensure you are not limited by a one-size-fits-all approach. You can modify the software according to your specific needs, selecting various fields, colors, features, and reports, as well as determining their functionality. Additionally, our dedicated support team is on hand to assist you throughout the setup process, ensuring that every detail is tailored to your satisfaction. There’s no need for uncertainty when establishing your help desk, as our system intelligently directs requests to the right team members. For example, when a user reports a leak in their office, the Maintenance team receives immediate notification, facilitating a swift resolution. This streamlined communication not only boosts efficiency but also guarantees that problems are tackled promptly, allowing your organization to maintain a high level of service. Ultimately, our approach is designed to empower your team and enhance overall productivity.

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.