Ratings and Reviews 28 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • 3CX Reviews & Ratings
    1,170 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,074 Ratings
  • VirtualPBX Reviews & Ratings
    144 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    1 Rating
    Company Website
  • ULTATEL Reviews & Ratings
    100 Ratings
    Company Website
  • Intulse Reviews & Ratings
    142 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    231 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    974 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,115 Ratings
    Company Website

What is Thirdlane?

A dynamic platform and specialized applications designed specifically for MSPs and UCaaS Providers. Transform your business with modern communication and telephony systems that improve customer interactions while minimizing upfront investments. Widely adopted by numerous international clients, UCaaS providers, and resellers, Thirdlane stands out as the go-to solution for those aiming to gain a competitive edge. Whether serving enterprises of various sizes, governmental organizations, or call centers, Thirdlane's dependable and intuitive multichannel communication solutions enhance productivity, foster customer engagement, drive sales, and improve cost-effectiveness. Explore how Thirdlane can strengthen your organization by requesting a quote today. Additionally, alongside the telephony features offered by the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers also enjoy access to the Thirdlane Connect application (available on both desktop and mobile), which encompasses chat, voice and video calls, conferencing, screen sharing, and seamless integration with CRM systems and various applications, providing a comprehensive communication experience. This robust array of features is designed to meet the evolving needs of today's businesses.

What is CloudConnect?

CloudConnect is poised to become a licensed Virtual Network Operator under DOT, offering India’s most comprehensive and secure mobile-first Business Communication Systems, which include a cloud PBX, Business IP phone services, and Unified Communications and Collaboration designed specifically for small businesses. By transitioning to the Cloud PBX, companies can eliminate the costs tied to traditional PBX hardware, leading to significant savings on maintenance and a reduction in the physical space required for equipment. This transition not only saves time but also equips teams with improved tools for communication and collaboration. With Class V EPABX features, businesses can easily forward calls globally from their employees' mobile devices, enhancing connectivity. Additionally, our flexible packages allow small enterprises to adopt a PBX solution that is both efficient and secure, thus benefiting from a cost-effective call management system. Ultimately, CloudConnect enables businesses to optimize their communication strategies, all while effectively reducing their operational expenses. As a result, organizations can focus more on their core activities, knowing their communication needs are well-managed.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Zapier
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thirdlane

Date Founded

2003

Company Location

United States

Company Website

www.thirdlane.com

Company Facts

Organization Name

CloudConnect Communications

Company Location

India

Company Website

www.cloud-connect.in/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Popular Alternatives

Popular Alternatives

Gradwell Wave Reviews & Ratings

Gradwell Wave

Gradwell