Ratings and Reviews 29 Ratings
Ratings and Reviews 0 Ratings
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                PodiumPodium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.
 
What is Thirdlane?
                Thirdlane is a comprehensive multi-tenant communication platform that combines VoIP calling, unified messaging, video conferencing into powerful solution. Designed for both enterprises, MSPs, telecom  providers and resellers, it offers unmatched flexibility, cost-effectiveness, and scalability.
Highlights:
- PBX with advanced call routing, voicemail, and conferencing.
- IVR, call queues, recording, and analytics.
- CRM integrations with Click-to-Call and caller ID screen pops.
- Thirdlane Connect desktop, web, and mobile apps for collaboration.
- Flexible choice: cloud-hosted or on-premises.
- White-label
Who it’s for:
- MSPs and UCaaS providers launching branded communications.
- Enterprises seeking a customizable phone system with CRM integration.
- Telecom providers and resellers looking for modern PBX offerings.
Thirdlane delivers a complete, future-proof phone system for organizations that want to unify communications and scale without compromise.
            
        
            What is Contact Cloud?
                This method provides an incredibly efficient and budget-friendly means to link marketing channels with sales teams, all while enhancing customer support. By removing tedious manual tasks, automated routing and workflows enable your support, marketing, and sales teams to concentrate on strategic initiatives rather than getting overwhelmed with routine processes. This approach bridges the gap between your customers and your business seamlessly. Simply incorporate a single line of Contact Clouds' tracking codes across all your website pages; there is no need for tags or custom URLs. The tracking code promptly identifies both the channel and geographic origin of your visitors, ensuring they receive the appropriate number. This guarantees that essential actions are executed while preserving the resources of your agents. Furthermore, you can leverage triggers to establish customized logic and workflows that direct calls according to your specific preferences, ultimately enhancing operational efficiency. With this setup, your organization can respond to customer needs more promptly and effectively.
            
        
            Integrations Supported
            
                
    HubSpot CRM
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Zapier
            
            
        
        
    
        
        
            
                
    Zendesk
            
            
        
        
    
        
        
            
                
    Zoho CRM
            
            
        
        
    
        
        
            
                
    CAKE
            
            
        
        
    
        
        
            
                
    Drift
            
            
        
        
    
        
        
            
                
    Facebook Ads
            
            
        
        
    
        
        
            
                
    Facebook Apps and Tabs
            
            
        
        
    
        
        
            
                
    Flows
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    HubSpot CRM
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Zapier
            
            
        
        
    
        
        
            
                
    Zendesk
            
            
        
        
    
        
        
            
                
    Zoho CRM
            
            
        
        
    
        
        
            
                
    CAKE
            
            
        
        
    
        
        
            
                
    Drift
            
            
        
        
    
        
        
            
                
    Facebook Ads
            
            
        
        
    
        
        
            
                
    Facebook Apps and Tabs
            
            
        
        
    
        
        
            
                
    Flows
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $0 per company
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
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                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
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                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Thirdlane
Date Founded
2003
Company Location
United States
Company Website
www.thirdlane.com
Company Facts
Organization Name
Bipath Software
Date Founded
2020
Company Location
United States
Company Website
www.bipath.io
Categories and Features
Business Phone Systems
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Employee Directory
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Virtual Call Center
                                        
                                    
                                    
                                    
                                        Web Conferencing
                                        
                                    
                            
                        Business VoIP
                                        Call Parking
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Encryption
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Ring Groups
                                        
                                    
                                    
                                    
                                        SIP Trunking
                                        
                                    
                                    
                                    
                                        Unified Communications
                                        
                                    
                                    
                                    
                                        Voice Quality Enhancement
                                        
                                    
                            
                        Call Center
                                        Blended Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Scripting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Database
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Call Center
                                        
                                    
                                    
                                    
                                        Manual Dialer
                                        
                                    
                                    
                                    
                                        Outbound Call Center
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Progressive Dialer
                                        
                                    
                                    
                                    
                                        Queue Management
                                        
                                    
                                    
                                    
                                        Real-time Chat
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                            
                        Cloud PBX
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Ring Groups
                                        
                                    
                                    
                                    
                                        SIP Trunking
                                        
                                    
                                    
                                    
                                        Virtual Extensions
                                        
                                    
                                    
                                    
                                        Web Conferencing
                                        
                                    
                            
                        Softphone
                                        Audio / Video Conferencing
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Transfer
                                        
                                    
                                    
                                    
                                        Caller Identification
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Fax Management
                                        
                                    
                            
                        Telephony
                                        Auto-Dialer
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Reporting
                                        
                                    
                                    
                                    
                                        Outbound Reporting
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Telemarketing Management
                                        
                                    
                                    
                                    
                                        VoIP
                                        
                                    
                                    
                                    
                                        Voice & Data Integration
                                        
                                    
                            
                        Unified Communications
                                        Audio / Video Conferencing
                                        
                                    
                                    
                                    
                                        Calendar Management
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Fax Management
                                        
                                    
                                    
                                    
                                        File Sharing
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Multi-User Collaboration
                                        
                                    
                                    
                                    
                                        Voice Mail
                                        
                                    
                            
                        Video Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard
                                        
                                    
                            
                        Web Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard
                                        
                                    
                            
                        Categories and Features
Call Center
                                        Blended Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Scripting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Database
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Call Center
                                        
                                    
                                    
                                    
                                        Manual Dialer
                                        
                                    
                                    
                                    
                                        Outbound Call Center
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Progressive Dialer
                                        
                                    
                                    
                                    
                                        Queue Management
                                        
                                    
                                    
                                    
                                        Real-time Chat
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                            
                        Call Tracking
                                        CRM
                                        
                                    
                                    
                                    
                                        Call Log
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Caller Identification
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Conversion Tracking
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Keyword Tracking
                                        
                                    
                            
                        SMS Marketing
                                        2-Way Messaging
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        MMS
                                        
                                    
                                    
                                    
                                        Mass Texting
                                        
                                    
                                    
                                    
                                        Message Personalization
                                        
                                    
                                    
                                    
                                        Mobile Coupons
                                        
                                    
                                    
                                    
                                        Mobile Keywords
                                        
                                    
                                    
                                    
                                        Polls / Voting
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Scheduled Messaging
                                        
                                    
                                    
                                    
                                        Shortcodes
                                        
                                    
                                    
                                    
                                        Text-to-Win
                                        
                                    
                            
                        Softphone
                                        Audio / Video Conferencing
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Transfer
                                        
                                    
                                    
                                    
                                        Caller Identification
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Fax Management