Ratings and Reviews 29 Ratings

Total
ease
features
design
support

Ratings and Reviews 12 Ratings

Total
ease
features
design
support

What is Thirdlane?

Thirdlane is a comprehensive multi-tenant communication platform that combines VoIP calling, unified messaging, video conferencing into powerful solution. Designed for both enterprises, MSPs, telecom providers and resellers, it offers unmatched flexibility, cost-effectiveness, and scalability. Highlights: - PBX with advanced call routing, voicemail, and conferencing. - IVR, call queues, recording, and analytics. - CRM integrations with Click-to-Call and caller ID screen pops. - Thirdlane Connect desktop, web, and mobile apps for collaboration. - Flexible choice: cloud-hosted or on-premises. - White-label Who it’s for: - MSPs and UCaaS providers launching branded communications. - Enterprises seeking a customizable phone system with CRM integration. - Telecom providers and resellers looking for modern PBX offerings. Thirdlane delivers a complete, future-proof phone system for organizations that want to unify communications and scale without compromise.

What is Datagate Telecom Billing?

Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Zapier
Zendesk
Zoho CRM

Integrations Supported

Alternative Payments
Avalara
Bandwidth
Brightlink Voice
CCH SureTax
CereTax
ConnectBooster
HaloPSA
MYOB
QuickBooks Online
Quoter
SkySwitch
Xero

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Set up fee plus monthly based on usage

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Thirdlane

Date Founded

2003

Company Location

United States

Company Website

www.thirdlane.com

Company Facts

Organization Name

Datagate Innovation

Date Founded

2015

Company Location

United States

Company Website

www.datagate-i.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Rating
Self Service Portal
VoIP

Business VoIP

Unified Communications

Finance

Not specified

Payment Processing

Online Payments
Recurring Billing

Recurring Billing

Customer Portal
Discount Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Subscription Billing

Telecom Billing

Not specified

Telecom Expense Management

Billing for Data
Billing for Voice
Fixed Line Compatibility
Internal Cost Allocation
Usage Reporting

Telephony

VoIP
Voice & Data Integration

Utility Billing

Billing & Invoicing
Customer Management
Electricity
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Rate Management
Water

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