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REVIEWS.ioCollecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.
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What is Thirdshelf?
Customers earn points based on how much they spend, which enables businesses to either promote or restrict point accumulation based on the specific product, brand, or customer type. To effectively engage customers, businesses can send timely and personalized email promotions, while special deals can attract those who haven't shopped recently. Businesses have the option to create their own customer segments or make use of the pre-existing segments provided by the service. To assess the loyalty program's success, linking it to sales performance is essential. An efficient workflow for staff results in a faster checkout process for customers, enhancing their experience. It's crucial to weave your brand identity throughout your loyalty program, and you can easily integrate it with your point of sale system to start using Thirdshelf within just a few minutes. You can launch a loyalty program at no cost for the first 250 members, after which a modest fee of $7 per month applies for every additional 250 members, as per the Regular Plan. For those with an existing loyalty program, assistance is available to transfer members and their reward balances for a one-time fee. You can access all features without any initial payments until you enroll at least 250 participants in your loyalty program, offering a risk-free way to enhance customer engagement and retention. This adaptability allows businesses to refine their loyalty tactics as they develop, ensuring they remain competitive in the market. With such a comprehensive approach, companies can truly maximize the benefits of their loyalty initiatives.
What is Salesforce Loyalty Management?
Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.
Integrations Supported
Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
Tableau
Integrations Supported
Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
$69.00/month
Free Trial Offered?
Free Version
Pricing Information
$20,000 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Thirdshelf
Company Website
www.thirdshelf.com
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/marketing/loyalty-management/
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label