Company Website

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 5,194 Ratings

Total
ease
features
design
support

What is Thryv?

Thryv is a comprehensive platform designed for small businesses, enhancing the client experience by simplifying job applications, management, and payment processes. With this innovative software, tasks are automated, ensuring that customers remain central to operations while maintaining security. ThryvPay stands out as a valuable tool that allows service-oriented businesses to accept and manage credit card and ACH payments, potentially saving thousands in transaction fees. Among its impressive features are next-day funding, automatic recurring billing, client-side convenience fees, integration with QuickBooks, and the ability to schedule payments automatically. Thryv is accessible across various devices, including tablets, desktops, and mobile apps, ensuring seamless business management and outstanding customer support. Additionally, it integrates effortlessly with existing digital tools, further optimizing the management of small businesses and enhancing overall efficiency. This powerful platform not only simplifies operations but also empowers business owners to focus on growth and customer satisfaction.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Axis LMS
Constant Contact
Facebook
Google Business Profile
Keap
Limo Anywhere
LinkedIn
Mailchimp
PayPal
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Shopify
Square POS
Stackreaction
Wufoo
X (Twitter)
Zapier
Kit

Integrations Supported

Axis LMS
Constant Contact
Facebook
Google Business Profile
Keap
Limo Anywhere
LinkedIn
Mailchimp
PayPal
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Shopify
Square POS
Stackreaction
Wufoo
X (Twitter)
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thryv

Date Founded

2013

Company Location

United States

Company Website

www.thryv.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Business Management

Not specified

Contact Management

Appointment Management
Contact Database
Contact Import/Export
Email Marketing
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Document Management

Not specified

Hotel CRM

Not specified

Insurance CRM

Not specified

Lead Management

Lead Segmentation

Local Marketing

Not specified

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Sales Intelligence
Search Marketing
Social Marketing

Payment Processing

Not specified

Reputation Management

Review Monitoring
Social Media Monitoring

Sales Tracking

Not specified

Search Engine Marketing (SEM)

Landing Pages / Web Forms

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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