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What is Tia?

Tia is a cloud-driven solution that focuses on managing reviews and customer communications specifically for e-commerce brands, marketplace vendors, and agencies that manage several stores. It integrates reviews and customer messages from various platforms including Shopee, Lazada, Tokopedia, and TikTok Shop into a single, cohesive workspace. Utilizing advanced AI tools, Tia can automatically generate and dispatch replies to customer inquiries and reviews, ensuring that the brand's unique voice is preserved while also catering to the language preferences of the customers. Teams have the ability to create reply templates and set guidelines to guarantee that recurring customer interactions are handled consistently. Moreover, review analytics efficiently categorize customer feedback, highlighting both positive comments and areas of concern, while detailed reports track response times and overall store ratings. By merging marketplace communication, response management processes, and feedback evaluation, Tia empowers teams with the essential tools needed to effectively manage customer interactions across different stores. Functioning completely in the cloud, Tia removes any requirement for local software installation, making it accessible and straightforward for all businesses. In summary, Tia not only simplifies customer communication but also significantly improves the customer experience by offering critical insights into buyer sentiments, ultimately fostering stronger relationships between brands and their customers.

What is AliToolbox?

AliToolbox is an all-in-one review scraping toolkit built for merchants, dropshippers, and market researchers who need fast, reliable insights from the world’s largest e-commerce platforms. Supporting AliExpress, Amazon, Etsy, Lazada, SHEIN, Shopee, Temu, Walmart, and eBay, its suite of Chrome extensions lets users collect thousands of reviews with just one click. Reviews can be exported in CSV, Excel, or JSON formats, making them easy to integrate into spreadsheets, BI dashboards, or custom workflows. The platform extracts detailed fields like reviewer names, ratings, comments, purchase dates, images, votes, and SKU/variant information. This data is invaluable for identifying trending products, analyzing sentiment, tracking competitor performance, and gathering authentic user-generated content for marketing. Each extension is optimized for its marketplace—whether it’s Amazon for VOC analysis, Etsy for customization insights, or AliExpress for SKU-by-country tracking—ensuring accurate, context-rich data. Built with privacy in mind, AliToolbox runs all processing locally within the browser, keeping data secure and off third-party servers. Smart interval controls, randomization, and automated pagination allow large-scale extractions without triggering platform limits. Sellers leverage AliToolbox to fuel product discovery, optimize SEO, and build more effective advertising campaigns based on real customer voices. With 50,000+ active users and over 2 million reviews processed, AliToolbox is recognized as a leading solution for e-commerce intelligence.

Media

Media

No images available

Integrations Supported

Lazada
Shopee
TikTok Shop

Integrations Supported

Lazada
Shopee
AliExpress
Amazon
Etsy
Google Chrome
SHEIN
Temu
Walmart
eBay

API Availability

API Availability

Pricing Information

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Offered?

Pricing Information

$9.99/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

TIA Reviews Pte. Ltd.

Date Founded

2026

Company Location

Singapore

Company Website

tia-reviews.com

Company Facts

Organization Name

AliToolbox

Date Founded

2025

Company Location

United States

Company Website

alitoolbox.com

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

eCommerce Tools

Not specified

Web Scraping

Not specified

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