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What is Tictuk?

Tictuk offers an intelligent online ordering solution via chat that simplifies the process by eliminating the need for tedious downloads and complicated sign-up procedures. With our bespoke virtual shopping assistant, customers can finalize their purchases in under a minute, ensuring a fast and efficient experience. Our platform is designed for seamless integration, allowing you to begin accepting orders from multiple channels such as Facebook, social media chats, advertising campaigns, and your own website without delay. We also provide support for POS integration, cater to large chains, and handle custom requests with ease. You can easily upload your catalog or menu through our intuitive interface, making management straightforward or enabling API integration. Customers have the flexibility to place orders in their preferred way, and we are dedicated to assisting you at every step to generate leads, increase sales, and nurture long-term customer relationships. By converting your catalog into an engaging and personalized shopping experience, you not only enhance customer interaction but also effectively boost conversions and lead generation. This forward-thinking strategy ensures your business remains competitive in a rapidly changing marketplace, allowing for sustained growth and success.

What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Kik
Skype
Slack
Telegram
WeChat

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tictuk

Company Location

Israel

Company Website

www.tictuk.com

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Categories and Features

Online Ordering

Not specified

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

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