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What is Tidalis PortControl?

PortControl is a cutting-edge, web-based information system tailored for port authorities and operators, featuring a modular design for comprehensive port management. This system consolidates vessel-call processes onto a single platform, integrating essential functions such as vessel scheduling, berth allocation, resource management, pilot dispatch, and communications with agents and suppliers through self-service portals. Finance teams can effectively manage port dues, tariffs, discounts, receivables, and invoice generation within this robust framework. Moreover, it offers a unified operational view for port personnel while supporting multi-terminal activities. Ports are empowered to implement various modules at their own pace and can seamlessly connect PortControl with MaritimeControl VTS or other pre-existing systems via its adaptable open API architecture, which accommodates integrations with third-party VTS, Maritime Single Window, customs, and port community systems. By utilizing PortControl, ports stand to significantly boost their operational efficiency, foster improved collaboration among all stakeholders involved, and ultimately enhance their overall service delivery in the maritime sector.

What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

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Integrations Supported

Tidalis MaritimeControl

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Tidalis

Date Founded

2023

Company Location

Netherlands

Company Website

tidalis.com/portcontrol/

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Categories and Features

Categories and Features

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