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What is Tide?

Tide Software offers a sophisticated travel technology platform designed to optimize and automate the daily operations of travel and tourism companies by integrating vital systems such as enterprise resource planning, content management, product information management (PIM), customer relationship management, document management, and an API hub into a unified modular web solution that encourages digital transformation in the travel sector. This platform not only provides immediate search and booking functionalities through a customizable website and a headless content management system, but also supports dynamic packaging across multiple brands and languages while consolidating inventories from external vendors and adeptly handling complex pricing, margin computations, and transactions in various currencies. Additionally, Tide boosts operational efficiency by streamlining business processes such as quote and reservation management, communication, workflow scheduling, customer and supplier interactions, and financial bookkeeping, all while maintaining seamless integration with accounting systems. Moreover, this cutting-edge solution enables travel businesses to respond rapidly to shifts in the market and enhance customer satisfaction through its intuitive interface and advanced capabilities. Ultimately, Tide Software proves to be an essential partner for travel companies seeking to thrive in an increasingly competitive environment.

What is TDX360?

The TDX360 platform streamlines the entire travel booking process, encompassing everything from the initial inquiry to the final entry of ledger accounts related to travel. Its fully automated end-to-end processes feature batch processing, queue monitoring, AI chatbots for customer interactions, and the generation of automated documents and reports throughout all phases. With our API integration and pricing tools, you can boost your revenue and broaden your distribution channels. The platform supports various methods, including call centers and both B2B and B2C strategies, enabling a comprehensive 360-degree selling approach. TDX360 serves as a robust back-office solution capable of managing the most intricate and demanding operations in the travel and tourism sector while also providing a comprehensive sales and distribution platform. Additionally, the implementation of intelligent caching strategies and a scalable architecture within TDX360 significantly enhances the speed at which results are retrieved, ensuring swift and efficient service for users. This makes TDX360 an invaluable asset for businesses looking to optimize their travel operations.

Media

Media

Integrations Supported

Adobe InDesign
GIATA
Tourplan

Integrations Supported

Android
Angular
Apache Tomcat
Elasticsearch
Flutter
GraphQL
HTML
Hazelcast
Ionic
JavaScript
Kubernetes
MySQL
OAuth
Oracle Cloud Infrastructure
PHP
RabbitMQ
Selenium

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Tide

Date Founded

2020

Company Location

Belgium

Company Website

tidesoftware.be/

Company Facts

Organization Name

SilentiumIT

Date Founded

2019

Company Location

Australia

Company Website

tdx360.com

Categories and Features

Travel

Not specified

Categories and Features

Travel Agency

Not specified

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