Customers.ai Reviews & Ratings

Customers.ai

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

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What is Tie?

Tie is a privacy-first website visitor identification platform that helps brands convert anonymous traffic into revenue-driving audiences. It de-anonymizes high-value visitors by providing names, email addresses, advertising IDs, and demographic insights. Tie enables marketers to identify up to 90% of traffic, significantly outperforming traditional identification tools. Brands can select exactly which visitors to enrich based on behavior, intent, and demographics. The platform provides multiple matching algorithms to control lead volume, data quality, and engagement likelihood. Tie integrates directly with email service providers, ad platforms, and SMS tools for real-time re-engagement. Marketers can trigger personalized outreach the moment a visitor abandons a cart or shows buying intent. Tie supports email, SMS, programmatic ads, and even postal activation. Built with compliance in mind, Tie uses opt-in, first- and third-party data aligned with CCPA and other regulations. Automatic opt-out handling ensures consumer privacy is respected at all times. Tie helps brands grow owned audiences, lower acquisition costs, and boost lifetime value. It transforms website traffic into a powerful, measurable growth engine.

What is Customers.ai?

Customers.ai is an AI-powered ecommerce identity resolution and customer engagement platform that helps businesses identify website visitors, analyze shopping behavior, and activate personalized marketing campaigns. The software uses its proprietary X-Ray identity resolution technology to recognize visitors and connect activity across browsers, devices, and separate website sessions. Its tracking capabilities collect customer journey information such as visited pages, referral sources, return visits, time spent on the website, and shopping engagement. Identity enrichment tools associate available contact information and customer attributes with behavioral records to support more targeted marketing activities. Alfred, the platform's AI audience agent, uses machine learning models trained on merchant-specific customer behavior to predict purchase likelihood and create actionable audience segments. Customers can be classified into high-, medium-, and low-intent groups, allowing marketers to prioritize likely buyers and reduce unnecessary outreach. Integration with Klaviyo enables businesses to synchronize customer information, improve audience segmentation, and activate automated email flows based on shopping behavior. Customers.ai also provides email deliverability tools for contact validation, list hygiene, warming, and improved message placement in recipients' inboxes. Its Inboxer technology is designed to help marketing emails reach primary inboxes rather than being filtered into promotional categories. Additional marketing capabilities include advertising audience synchronization with Meta and Google, direct mail retargeting, CRM enrichment, and automated activation of customer segments through connected applications. The platform offers customer journey analytics, revenue attribution, developer APIs, webhooks, and integrations that help Shopify brands manage acquisition, retention, and email marketing performance.

Media

Media

Integrations Supported

Facebook
Google Ads
Salesforce
Sendlane
Shopify
Amazon
HubSpot CRM
HubSpot Customer Platform

Integrations Supported

Facebook
Google Ads
Salesforce
Sendlane
Shopify
Easyflow
Facebook Ads
GoHighLevel
Instagram Ads
Klaviyo
Leadpresso
Meta Ads
Semrush
SendGrid
Walletly
Wufoo
Zapier

API Availability

API Availability

Pricing Information

$499 per month

Pricing Information

Contact us for pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Tie

Date Founded

2021

Company Location

United States

Company Website

meettie.com

Company Facts

Organization Name

CustomersAI

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Categories and Features

Identity Resolution

Not specified

Retargeting

Not specified

Categories and Features

AI Marketing

Not specified

Chatbot

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Lead Intelligence

Not specified

Sales Engagement

Not specified

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