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What is TierOne Service Assurance?

TierOne provides a platform that enables communication service providers to enhance their business through effective service assurance. Our distinct advantage lies in our capability to analyze network failures across various domains and assess their immediate effects on individual customers. We guarantee that every affected customer benefits from a real-time automated workflow tailored to their needs. Over the years, we have supported a multitude of organizations, including some of the largest and most varied B2B service providers globally. Explore our case studies to see how TierOne has transformed the operations of real-world businesses. Are you prepared to discover the advantages of partnering with TierOne? Reach out to us today or visit Tieroneoss.com to learn more about how we can assist you in optimizing your service delivery.

What is Neura Wireless?

Neura Wireless is an innovative online platform specifically crafted for the oversight of wireless operations, catering to both businesses and IT service providers. It integrates key components such as company lines, devices, carrier requests, approvals, bills, and account records into one comprehensive portal. This platform supports a variety of workflows, including phone requests, new line activations, upgrades, number transfers, carrier transitions, renewals, and employee separations, while diligently tracking the status of requests through confirmations from carriers. Its inventory management system effectively incorporates carrier data, associating lines with individual users, offices, and departments for enhanced organization. The billing functionalities include notifications for charges that surpass plan limits, oversight of promised credits, identification of inactive lines, and assistance with dispute resolution and departmental cost allocation. Furthermore, the platform’s approval workflows and policies surrounding device or plan requests guarantee a thorough review process. Neura Wireless is also compatible with leading carriers such as AT&T, T-Mobile, and Verizon, allowing for seamless integration with clients' existing mobile device management systems. Clients can choose to use the platform on their own or opt for managed mobility services that take care of carrier-related tasks and offer tier-one help desk support when required. This comprehensive and flexible platform not only simplifies wireless management but also significantly boosts operational efficiency, making it a valuable asset for its users. Additionally, its user-friendly interface encourages easy navigation and maximizes productivity for businesses of all sizes.

Media

Media

No images available

Integrations Supported

IBM Netcool Operations Insight

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Value-based pricing
Free Trial Offered?

Pricing Information

Pricing is scoped and quoted based on the number of lines and the services selected.

Supported Platforms

Windows
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TIERONE OSS Technologies Inc

Date Founded

2000

Company Location

Canada

Company Website

www.tieroneoss.com

Company Facts

Organization Name

Neura Wireless

Date Founded

2025

Company Location

United States

Company Website

www.neurawireless.com

Categories and Features

OSS/BSS

Not specified

Categories and Features

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