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What is TigerConnect?

Enhance Workflow Efficiency with a Unified Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement Discover how healthcare institutions, from hospitals to home health agencies, are streamlining clinical collaboration, physician scheduling, and patient communication through a single, scalable platform. The cloud-based solution, TigerConnect, empowers clinical teams and staff to communicate securely via text, voice, and video chat, regardless of their location, by connecting individuals based on their role or name. With seamless integrations with EHRs, staff scheduling systems, and nurse call systems, messages are delivered to the appropriate person or team, facilitating rapid care coordination and improving workflow efficiency. The ability to communicate securely through text and video with patients and their families helps minimize appointment no-shows while improving patient flow through features like pre-visit document sharing. Additionally, post-visit engagement is enhanced by allowing physicians to send care instructions and reminders, enabling patients to easily ask questions, share images, or request virtual consultations. This approach not only promotes adherence to care plans but also works to decrease readmissions and elevate the overall patient experience. A single platform equipped with an easy-to-use smartphone and desktop application consolidates all these functionalities, thereby eliminating the necessity for multiple vendors or disparate tools, ultimately making healthcare collaboration more effective and intuitive. This comprehensive solution empowers healthcare providers to focus more on patient care rather than managing multiple systems.

What is 1Call?

To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.

Media

Media

Integrations Supported

Box
DeVero
Dropbox
EpicCare EMR
Lyniate Corepoint
OpenTempo
Oracle Health Ambulatory EHR
PointClickCare
QGenda
Rhapsody

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Contact for pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TigerConnect

Date Founded

2010

Company Location

United States

Company Website

www.tigerconnect.com

Company Facts

Organization Name

1Call

Date Founded

1976

Company Location

United States

Company Website

www.1call.com

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Not specified

Patient Experience

Not specified

Patient Scheduling

Not specified

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
HIPAA Compliant
Multi-Provider Practice
Remote Treatment Plans
Video Conferencing

Categories and Features

Appointment Reminder

Not specified

Call Center

Escalation Management
IVR / Voice Recognition
Queue Management
Real-time Chat
Reporting/Analytics

Medical Scheduling

Not specified

Patient Experience

Not specified

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