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What is Timworks?

Timworks distinguishes itself as the leading application for client support and communication, designed to streamline customer assistance while providing secure audit trails and unlimited access for clients. By seamlessly integrating with your preferred tools, Timworks significantly improves your workflow, enabling you to work both faster and more efficiently. You can quickly send invoices right from the chat to platforms such as Dext or HubDoc, making the process incredibly swift. Your clients' information is safeguarded with Timworks, which adheres to GDPR regulations, ensuring that you are always audit-ready while protecting sensitive data. Eliminate the hassle of endless email threads; our real-time communication feature showcases your dedication to clients and allows you to resolve their questions in a matter of seconds. Adding a colleague to specific client accounts can grant you some well-deserved breaks. Moreover, your clients will have access to an assistant powered by ChatGPT, capable of addressing their inquiries and questions, which can ultimately save you precious hours each week and boost overall productivity. With Timworks, both you and your clients can expect a notable increase in efficiency and satisfaction, paving the way for enhanced collaboration in the future. This innovative tool truly redefines how client interactions are managed and optimized.

What is Judi?

Judi represents a cutting-edge cloud platform tailored for collaboration in clinical trials, focused on improving, safeguarding, and simplifying complex workflows among sponsors, CROs, trial sites, and various collaborators. This platform integrates an extensive range of trial functionalities, including endpoint and event adjudication, central eligibility assessments, data safety monitoring, remote oversight, medical imaging, site/user qualification, and customizable workflows via Judi Flex. By eliminating outdated manual methods, spreadsheets, untracked emails, and isolated file-sharing practices, Judi fosters a unified and compliant environment where all documents, communications, images, queries, and decisions are managed through secure and accountable channels. Among its impressive features are role-based access controls, comprehensive audit trails, instantaneous messaging, streamlined query management, personalized dashboards, adaptable worklists, versatile document submission and review systems, eCRFs equipped with edit checks, and sophisticated reporting mechanisms that collectively enhance the speed and accuracy of trial data collection, review, and reporting processes. Additionally, the platform’s holistic strategy enables all participants to work together effortlessly, ultimately resulting in enhanced outcomes and expedited trial timelines. This innovative approach not only supports regulatory compliance but also helps in maintaining high-quality data throughout the trial lifecycle.

Media

Media

Integrations Supported

AutoEntry
ChatGPT
Datamolino
Dext Commerce
Hubdoc
Slack
Xero

Integrations Supported

AutoEntry
ChatGPT
Datamolino
Dext Commerce
Hubdoc
Slack
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$63.84 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Timworks

Company Location

United Kingdom

Company Website

www.timworks.com

Company Facts

Organization Name

Judi

Date Founded

2004

Company Location

United States

Company Website

www.judi.io

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Clinical Trial Management

21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning

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