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What is Timworks?

Timworks distinguishes itself as the leading application for client support and communication, designed to streamline customer assistance while providing secure audit trails and unlimited access for clients. By seamlessly integrating with your preferred tools, Timworks significantly improves your workflow, enabling you to work both faster and more efficiently. You can quickly send invoices right from the chat to platforms such as Dext or HubDoc, making the process incredibly swift. Your clients' information is safeguarded with Timworks, which adheres to GDPR regulations, ensuring that you are always audit-ready while protecting sensitive data. Eliminate the hassle of endless email threads; our real-time communication feature showcases your dedication to clients and allows you to resolve their questions in a matter of seconds. Adding a colleague to specific client accounts can grant you some well-deserved breaks. Moreover, your clients will have access to an assistant powered by ChatGPT, capable of addressing their inquiries and questions, which can ultimately save you precious hours each week and boost overall productivity. With Timworks, both you and your clients can expect a notable increase in efficiency and satisfaction, paving the way for enhanced collaboration in the future. This innovative tool truly redefines how client interactions are managed and optimized.

What is NewOaks AI?

Generate leads and facilitate appointment discussions through your website and SMS with the tailored solutions of ChatGPT and Claude. NewOaks has been meticulously optimized to enhance the process of scheduling appointments via both SMS and chat features on your site. This dual strategy ensures clients receive outstanding and consistent service, irrespective of whether they communicate through web chat or SMS. Functioning as an AI-powered assistant, NewOaks provides free SMS chat and booking services while also customizing client interactions based on your specific data. Additionally, it includes proactive follow-up strategies after a set period to ensure that every client engagement is successfully concluded. Elevate your customer interactions and increase lead conversion rates with NewOaks AI's live chat features. This cutting-edge capability facilitates real-time connections with prospective clients, making certain that every chance is capitalized upon. Whether you are busy or your clients are preoccupied, our 24/7 service guarantees uninterrupted communication at any time and from anywhere, delivering unmatched convenience and support. Furthermore, by leveraging NewOaks AI, businesses can greatly enhance their outreach efforts and improve their overall customer relationship management, ultimately leading to greater satisfaction and loyalty. This innovative approach not only streamlines operations but also fosters a more engaging experience for clients.

Media

Media

Integrations Supported

ChatGPT
AutoEntry
Claude
Datamolino
Dext Commerce
Facebook
GPT-3
GPT-4
Google Cloud Platform
Hubdoc
Instagram
Microsoft Word
Slack
WhatsApp
Xero

Integrations Supported

ChatGPT
AutoEntry
Claude
Datamolino
Dext Commerce
Facebook
GPT-3
GPT-4
Google Cloud Platform
Hubdoc
Instagram
Microsoft Word
Slack
WhatsApp
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$63.84 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Timworks

Company Location

United Kingdom

Company Website

www.timworks.com

Company Facts

Organization Name

NewOaks AI

Company Website

www.newoaks.ai/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

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