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What is Timworks?

Timworks distinguishes itself as the leading application for client support and communication, designed to streamline customer assistance while providing secure audit trails and unlimited access for clients. By seamlessly integrating with your preferred tools, Timworks significantly improves your workflow, enabling you to work both faster and more efficiently. You can quickly send invoices right from the chat to platforms such as Dext or HubDoc, making the process incredibly swift. Your clients' information is safeguarded with Timworks, which adheres to GDPR regulations, ensuring that you are always audit-ready while protecting sensitive data. Eliminate the hassle of endless email threads; our real-time communication feature showcases your dedication to clients and allows you to resolve their questions in a matter of seconds. Adding a colleague to specific client accounts can grant you some well-deserved breaks. Moreover, your clients will have access to an assistant powered by ChatGPT, capable of addressing their inquiries and questions, which can ultimately save you precious hours each week and boost overall productivity. With Timworks, both you and your clients can expect a notable increase in efficiency and satisfaction, paving the way for enhanced collaboration in the future. This innovative tool truly redefines how client interactions are managed and optimized.

What is ProTeams?

ProTeams offers a robust workforce management solution tailored for commercial cleaning businesses, incorporating an advanced system that not only features GPS-verified proof of service but also includes photo validation and thorough audit trails to improve accountability. The intuitive dashboard allows managers to oversee site conditions, monitor crew activities, and track task progress in real-time, with automated SMS notifications keeping them updated on any delays or absences. Specifically designed for the cleaning sector, the platform includes workflows tailored to cleaning operations and supports personalized task lists in both English and Spanish. Field crews can report issues directly from their job sites, efficiently escalating concerns to clients through a branded portal dedicated to communication. Scheduling capabilities simplify the management of recurring shifts, enabling easy reassignment of crew members via the dashboard. Furthermore, features such as real-time chat, group messaging, and automated SMS updates ensure seamless communication among all team members. The platform also includes extensive reporting capabilities, documenting service history and completed tasks, while clients can set their own customizable requirements for task-level photos and GPS tracking, aligning with their unique operational needs. Ultimately, ProTeams strives to optimize operations and significantly improve service quality for cleaning companies, making it an indispensable tool in the industry.

Media

Media

No images available

Integrations Supported

AutoEntry
ChatGPT
Datamolino
Dext Commerce
Hubdoc
Slack
Xero

Integrations Supported

AutoEntry
ChatGPT
Datamolino
Dext Commerce
Hubdoc
Slack
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$63.84 per month
Free Version
Free Trial Offered?

Pricing Information

$79/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Timworks

Company Location

United Kingdom

Company Website

www.timworks.com

Company Facts

Organization Name

ProTeams Software Services

Date Founded

2020

Company Location

United States

Company Website

proteams.io

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Janitorial

Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Inventory Management
Mobile Access
Payroll Management
Quality Control
Surveys & Feedback
Time Tracking
Work Order Management

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