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features
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Ratings and Reviews 0 Ratings

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features
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What is Tiniva?

A hotel with 80 rooms has the potential to achieve a 30% increase in its monthly revenue by adopting a mobile ordering system, which allows guests to order from their rooms, the pool, or anywhere within the premises. This innovative service addresses the problem of long wait times that can lead to unfavorable reviews, effectively eliminating that concern with the help of Tiniva. Furthermore, by allowing guests the option of less frequent room cleaning, the hotel could also see a reduction in housekeeping expenses of up to 20% each month. Nevertheless, it is crucial to acknowledge that hotels focus on hospitality and may lack the necessary skills to develop technology that enhances guest interaction. This is where we step in; our aim is to provide hotels with premium upselling tools designed to not only elevate the guest experience but also to boost revenue through tailored upselling tactics. By prioritizing service efficiency and guest satisfaction, we can dramatically improve the overall experience of staying at the hotel, ensuring that both guests and management benefit from this transformation. In doing so, we create a win-win scenario that enhances the reputation of the hotel and fosters guest loyalty.

What is Flexkeeping?

Flexkeeping is a holistic platform that facilitates communication and housekeeping specifically tailored for the hospitality industry. It streamlines chaotic daily tasks into a system of efficient, clear, and automated collaboration, enabling you to manage every facet of hotel operations while cutting costs and improving guest feedback. This software unifies various departments, making it easier to oversee hotel-related activities. With its ability to organize and track all housekeeping operations, it enhances communication, boosts productivity, and grants quick access to critical information. Furthermore, the maintenance feature of Flexkeeping empowers maintenance staff to execute their responsibilities with greater efficiency and efficacy. By automating and digitizing housekeeper tasks, the platform allows for a focus on delivering high-quality service. It supports the automation, scheduling, and oversight of both preventive and corrective maintenance duties. Additionally, insightful data analytics help pinpoint significant issues, allowing you to eliminate obstacles and maintain a smooth workflow. Flexkeeping also plays a crucial role in maximizing minibar revenues, ensuring prompt room service, and consistently surpassing guest expectations, ultimately creating an exceptional hospitality experience. This comprehensive approach not only streamlines operations but also fosters a culture of excellence within your hotel.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Media

Integrations Supported

3S POS
Apple Pay
Beds24
Cashfree Payments
CaterSOFT Occasion
Cloudbeds
Ericsoft Booking Engine
Infor HMS
Knowcross
MyHMS
OpenHotel PMS
Protel Booking Engine
Protel Cloud PMS
RemoteLock
RoomKeyPMS
Runnr.ai
SIHOT
SkyTouch Hotel OS
innRoad
rezStream Cloud PMS

Integrations Supported

3S POS
Apple Pay
Beds24
Cashfree Payments
CaterSOFT Occasion
Cloudbeds
Ericsoft Booking Engine
Infor HMS
Knowcross
MyHMS
OpenHotel PMS
Protel Booking Engine
Protel Cloud PMS
RemoteLock
RoomKeyPMS
Runnr.ai
SIHOT
SkyTouch Hotel OS
innRoad
rezStream Cloud PMS

Integrations Supported

3S POS
Apple Pay
Beds24
Cashfree Payments
CaterSOFT Occasion
Cloudbeds
Ericsoft Booking Engine
Infor HMS
Knowcross
MyHMS
OpenHotel PMS
Protel Booking Engine
Protel Cloud PMS
RemoteLock
RoomKeyPMS
Runnr.ai
SIHOT
SkyTouch Hotel OS
innRoad
rezStream Cloud PMS

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tiniva

Date Founded

2021

Company Location

India

Company Website

tiniva.com

Company Facts

Organization Name

Flexkeeping

Date Founded

2012

Company Location

Slovenia

Company Website

www.flexkeeping.com

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Categories and Features

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

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