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What is Tiniva?
A hotel with 80 rooms has the potential to achieve a 30% increase in its monthly revenue by adopting a mobile ordering system, which allows guests to order from their rooms, the pool, or anywhere within the premises. This innovative service addresses the problem of long wait times that can lead to unfavorable reviews, effectively eliminating that concern with the help of Tiniva. Furthermore, by allowing guests the option of less frequent room cleaning, the hotel could also see a reduction in housekeeping expenses of up to 20% each month. Nevertheless, it is crucial to acknowledge that hotels focus on hospitality and may lack the necessary skills to develop technology that enhances guest interaction. This is where we step in; our aim is to provide hotels with premium upselling tools designed to not only elevate the guest experience but also to boost revenue through tailored upselling tactics. By prioritizing service efficiency and guest satisfaction, we can dramatically improve the overall experience of staying at the hotel, ensuring that both guests and management benefit from this transformation. In doing so, we create a win-win scenario that enhances the reputation of the hotel and fosters guest loyalty.
What is EZStay?
EZStay™ is a groundbreaking contactless management platform tailored for the hospitality industry. This all-encompassing system features a powerful administrative dashboard alongside a guest application, enabling hotels to fully digitize their service offerings across various domains, including concierge services, housekeeping, room service, table bookings, in-room shopping, and wellness services, while also presenting numerous upselling opportunities. Consequently, hotel operators benefit from an advanced technological solution that boosts guest satisfaction during their entire visit. Furthermore, EZStay™ allows for personalized branding of the interface and supports the digital customization of terms, conditions, and invoices, which aids in advancing sustainable practices within the hospitality sector. Another noteworthy feature of EZStay™ is its ability to perform in-depth data analysis, delivering valuable insights on key performance indicators such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates, which are crucial for effective revenue management. Users can explore critical performance metrics by property, geographical cluster, country, or region, all made possible by the sophisticated AI engine underpinning the system, ensuring that each hotel can fine-tune its operations according to its unique requirements. Ultimately, EZStay™ signifies a revolutionary shift in the management of guest experiences, enhancing the operational efficiency of hotels while simultaneously elevating the overall experience for guests. This innovative platform not only meets the needs of today’s travelers but also prepares the hospitality industry for future advancements.
Integrations Supported
3S POS
Agoda
Apple Pay
Cashfree Payments
CaterSOFT Occasion
Google Pay
Stripe
Toast
WhatsApp
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
Tiniva
Date Founded
2021
Company Location
India
Company Website
tiniva.com
Company Facts
Organization Name
EZStay
Company Location
United Kingdom
Company Website
ezstaysolutions.com
Categories and Features
Online Ordering
Not specified
Room Service
Not specified
Categories and Features
Concierge
Not specified
Room Service
Not specified