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What is Tiniva?

A hotel with 80 rooms has the potential to achieve a 30% increase in its monthly revenue by adopting a mobile ordering system, which allows guests to order from their rooms, the pool, or anywhere within the premises. This innovative service addresses the problem of long wait times that can lead to unfavorable reviews, effectively eliminating that concern with the help of Tiniva. Furthermore, by allowing guests the option of less frequent room cleaning, the hotel could also see a reduction in housekeeping expenses of up to 20% each month. Nevertheless, it is crucial to acknowledge that hotels focus on hospitality and may lack the necessary skills to develop technology that enhances guest interaction. This is where we step in; our aim is to provide hotels with premium upselling tools designed to not only elevate the guest experience but also to boost revenue through tailored upselling tactics. By prioritizing service efficiency and guest satisfaction, we can dramatically improve the overall experience of staying at the hotel, ensuring that both guests and management benefit from this transformation. In doing so, we create a win-win scenario that enhances the reputation of the hotel and fosters guest loyalty.

What is For-Sight CRM?

For-Sight Software is a Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilisation, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By consistently integrating this data, it creates a comprehensive, reliable source of truth for each guest, tracking their interactions throughout their hotel journey. With our easy-to-use Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimise your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalised omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.

Media

Media

Integrations Supported

3S POS
Apple Pay
Cashfree Payments
CaterSOFT Occasion
Google Pay
Toast
WhatsApp

Integrations Supported

Guestline
Maestro PMS
Mews
Net Affinity Booking Engine
Premier Software Core
ResDiary
Rezcontrol
Shiji Daylight PMS
Stayntouch PMS
SuperControl
apaleo
dotdigital Engagement Cloud
protel MICE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Price is unique to each property

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tiniva

Date Founded

2021

Company Location

India

Company Website

tiniva.com

Company Facts

Organization Name

For-Sight

Date Founded

2007

Company Location

United Kingdom

Company Website

for-sight.com

Categories and Features

Online Ordering

Not specified

Room Service

Not specified

Categories and Features

Hotel CRM

Not specified

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