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What is TocToc?

We act as the essential component that simplifies operations and boosts performance, helping organizations to be more agile, proactive, and competitive in their industries. Through the development of innovative, environmentally friendly, adaptable, and highly scalable digital solutions, we manage the entire customer experience in a way that is secure, sustainable, and promotes lasting partnerships with businesses. Rather than offering standalone tools or products, we provide a comprehensive All-in-One cloud multiservice platform that effortlessly integrates with diverse ecosystems of applications and services using APIs. This seamless integration not only simplifies and optimizes business operations but also streamlines onboarding, facilitates video identification, and supports remote contracts through electronic signatures and efficient digital document management. The flexibility of our All-in-One platform guarantees that it can digitize every facet of business processes, thereby fostering strong connections and ensuring effective interactions among customers, partners, and suppliers, which ultimately enhances operational efficiency. By embracing our solutions, companies can streamline their workflows while also securing a competitive advantage in a rapidly changing market environment, allowing them to adapt to new challenges with ease. This adaptability is key to thriving in today’s business landscape, where innovation and responsiveness are paramount.

What is Ambit?

Ambit is an innovative Conversational Artificial Platform designed to facilitate the creation of smart chatbots or Digital Employees that can engage with customers around the clock via any communication channel. With Ambit's Digital Employees, businesses can automate customer inquiries, which not only accelerates response times but also cuts customer service costs by removing mundane, repetitive tasks. Companies utilizing our platform often report savings of up to 30% in their customer service expenditures. The platform collects a wealth of information regarding customer feedback and concerns, empowering businesses to address their needs effectively—both in the present and looking ahead. Having partnered with numerous globally recognized brands, we are committed to developing and implementing digital employees that enhance efficiency, deliver actionable insights, and optimize customer interactions, ultimately leading to greater satisfaction and loyalty. Our technology not only streamlines operations but also fosters a deeper understanding of customer dynamics, enabling companies to stay ahead in a rapidly evolving market.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Apigee
Copper
Facebook
Google Analytics
Google Sheets
Jenkins
Jira Service Management
LinkedIn
Mixpanel
ServiceNow
Slack
Twilio
Zapier
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Apigee
Copper
Facebook
Google Analytics
Google Sheets
Jenkins
Jira Service Management
LinkedIn
Mixpanel
ServiceNow
Slack
Twilio
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TocToc

Date Founded

2014

Company Location

Italy

Company Website

www.toctoc.me/

Company Facts

Organization Name

Ambit

Date Founded

2017

Company Location

New Zealand

Company Website

ambit.ai

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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