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What is TopDoc?

Oversee patient triage and appointment scheduling through multiple formats, including in-clinic visits, video consultations, and anywhere consultations. Manage real-time referrals, admissions, and discharge summaries to ensure a smooth patient journey. Monitor and improve clinical outcomes while maintaining continuity of care for both outpatient and inpatient services. Establish, sustain, and operate a highly efficient and flexible clinical practice model. Seamlessly input, collect, store, and analyze clinical data to support decision-making. Customize clinical workflows and incorporate AI-driven data analytics to boost performance. The system intuitively identifies the logged-in specialist and adapts to their unique user interfaces and clinical workflows. A simplified version is also offered for general practitioners and dental clinics. Through the TopDoc SaaS Service subscription, specialist clinics and physicians can create and manage their own digital health delivery systems that integrate their business processes, clinical workflows, data capture, analytics, laboratory and pharmacy services, referral processes, and patient communications, resulting in a more streamlined and efficient healthcare experience. This comprehensive integration not only enhances operational productivity but also plays a crucial role in elevating patient satisfaction and improving overall care outcomes. Furthermore, the ability to customize features allows clinics to adapt to their specific needs and challenges effectively.

What is Civica Scheduling?

Community services can demonstrate their value by illustrating both the demand and capacity within health and social care sectors. Civica Scheduling, previously known as Malinko, acts as a supportive tool for your electronic patient record (EPR) system. It enables community services to function with enhanced transparency and safety, offering real-time insights into the capacity of your distributed clinical workforce and patient demand, ultimately leading to improved care in the community. Through intelligent scheduling, caseloads can be automatically allocated based on established criteria, including clinical expertise, patient requirements, geographical location, and the duration of visits. Managers can swiftly organize both scheduled and unscheduled visits while maintaining real-time visibility across all teams. This capability provides community services with the same levels of safety and transparency enjoyed by ambulance services and inpatient areas within acute hospitals. Additionally, Civica Scheduling has received certification from the UKCA as a Class 1 Medical Device Software. By minimizing non-clinical tasks, this tool not only saves time but also enhances clinical capacity, allowing healthcare professionals to focus more on patient care. Ultimately, adopting such technology can lead to a more efficient and responsive healthcare system.

Media

Media

Integrations Supported

Integrations Supported

SystmOne

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Banzai Health

Date Founded

2017

Company Location

India

Company Website

www.topdoc.ai/

Company Facts

Organization Name

Civica

Date Founded

2000

Company Location

United Kingdom

Company Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Categories and Features

Categories and Features

Healthcare

Not specified

Nurse Scheduling

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

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