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Total
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Ratings and Reviews 0 Ratings

Total
ease
features
design
support

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What is Total Expert?

A tailored customer relationship management and engagement platform aimed at promoting expansion and establishing loyalty among modern lenders and financial institutions. As housing prices surge to record levels, interest rates increase, and inventory remains limited, numerous borrowers are left feeling apprehensive about achieving their homeownership dreams. Despite a significant drop in mortgage applications, homeownership continues to be a vital investment opportunity in the United States. In an interview with Global Markets Reporter Jill Malandrino, Joe Welu, the Founder and CEO of Total Expert, shared insights on how lenders can keep connections with potential homebuyers alive and assist them in fulfilling their aspirations for homeownership. The Total Expert system is specifically designed to meet the unique needs of lending and financial entities, ensuring that online interactions hold the same weight as traditional in-person engagements while focusing on scalable personalization. This strategy not only strengthens customer relationships but also equips lenders to adeptly manage the challenges present in today's housing market, ultimately fostering a more resilient financial landscape. With such tools, lenders are better positioned to adapt to shifts in market dynamics and consumer behavior.

What is SmartPath?

When employees are burdened by financial concerns, their job performance often suffers greatly. SmartPath provides an accessible financial wellness platform designed to empower your workforce with vital education, coaching, and resources that help turn their monetary obstacles into successes. Studies show that employees' engagement levels fluctuate based on their personal situations, which is why our program is meticulously crafted to be inclusive and address a range of needs. Each employer receives a customized launchpad enabling employees to effortlessly access all of SmartPath's offerings. The platform features a Live Chat option with our expert coaches, ensuring that employees receive prompt answers to their financial questions and enhanced support. The challenges of managing finances can be daunting, especially following the pandemic, which has made achieving financial security even more challenging. Our interactive quizzes invite employees to discover financial solutions while providing personalized insights and clear recommendations. Our dedicated and knowledgeable human coaches are available to assist in various areas such as budgeting, managing debt, securing homeownership, supporting aging parents, and funding children's education, among others. This comprehensive approach allows employees not only to alleviate their financial stress but also to refocus on their professional responsibilities and personal well-being. By prioritizing financial wellness, organizations can foster a more productive, engaged, and satisfied workforce.

Media

Media

Integrations Supported

8am CPACharge
Capacity
Cyclr
Denim Social
Facebook
Insider One
LinkedIn
X (Twitter)

Integrations Supported

8am CPACharge
Capacity
Cyclr
Denim Social
Facebook
Insider One
LinkedIn
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$69 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Total Expert

Company Website

totalexpertinc.com

Company Facts

Organization Name

SmartPath

Date Founded

2010

Company Location

United States

Company Website

www.joinsmartpath.com

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Categories and Features

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