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What is Total Tat Tool?

Total Tat Tool enables you to effortlessly manage a range of administrative responsibilities within your studio, including scheduling appointments, tracking ongoing projects, organizing customer data, and processing orders for artists. This robust solution allows for operation from any location and at any time, requiring no software installation and functioning independently of your operating system; all that's needed is a web browser and a stable internet connection. Features such as automated appointment reminders, monitoring of ink usage, and the ease of electronic consent forms are just a few of the benefits it provides. By utilizing Total Tat Tool, you can greatly optimize your workflow and reduce your workload significantly. The system also sends customizable text reminders to clients 24 or 48 hours before their scheduled appointments, effectively decreasing the chances of no-shows while conserving both time and resources. Furthermore, it offers an easy-to-use electronic consent form that can be accessed on any tablet or smartphone, complete with your branding for a polished presentation. With such an intuitive tool at your disposal, you will be pleasantly surprised by how quickly your studio's efficiency can improve! This innovative approach to managing your administrative tasks not only enhances productivity but also allows you to focus more on your craft.

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar
Instagram
Mycel

API Availability

API Availability

Has API

Pricing Information

$59.90 per month

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Total Tat Tool

Company Location

United States

Company Website

www.totaltattool.com

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Categories and Features

Tattoo Studio

Appointment Scheduling
Client Management
Consent Management
Inventory Management
Payroll & Commissions

Categories and Features

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