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Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

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Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

What is Total Web Art?

In the current digital landscape, we find ourselves intricately intertwined with online platforms, which propels our leadership in digital service provision. Our skilled teams craft inventive solutions that span diverse areas, including branding, web development, app creation, customer service software, and marketing strategies. We are dedicated to offering both engaging native applications and robust solutions designed to optimize your business potential. Founded in 2012, TotalWebArt collaborates primarily with web service providers to deliver a comprehensive array of products and services. As a prominent hub for the development and launch of interactive decision-making products, we have swiftly garnered recognition as one of Bangladesh's fastest-growing web service providers while upholding a strong commitment to client respect and nurturing an environment where our team can express their creativity and expertise freely. TotalWebArt distinguishes itself by integrating advanced software solutions with robust customer connections, guaranteeing exceptional value delivery. Our business offerings reach clients globally, reflecting our unwavering dedication to excellence in service. Furthermore, our focus on relentless innovation positions us strategically to adapt to the ever-changing demands of our clients, ensuring we remain ahead in the competitive market. This commitment not only enhances our service quality but also strengthens our relationships with customers worldwide.

What is Ozonetel?

Create a fully functioning contact center from scratch within a few hours by seamlessly integrating cloud capabilities with your existing on-premises infrastructure. Ozonetel enables a smooth transition from legacy systems to cloud solutions overnight, with our product specialists conducting a comprehensive evaluation of your requirements before proposing a customized solution that aligns with your organizational goals. Effectively merge and automate both digital and voice communication channels using industry-leading dialers to improve the handling of incoming leads and optimize outbound efforts. You can establish a complete call management system in 24 hours or even less, providing a wide range of inbound, outbound, and blended call center features. At Ozonetel, our secure cloud communication solutions not only enhance the customer experience but also lower overall operational costs for contact centers. As the pioneers of India's first cloud-based customer experience platform, we consistently set ourselves apart through exceptional customer support and continuous advancements in AI technology. Our dedication to maintaining high standards guarantees that we stay ahead in the industry, continually adapting to fulfill the evolving needs of our clients, ensuring their growth and success in a competitive market. By prioritizing innovation and customer satisfaction, we empower businesses to thrive in an ever-changing landscape.

What is NayaOne?

NayaOne acts as a crucial gateway into the financial technology sector, offering a cutting-edge Sandbox as a Service platform that empowers institutions to swiftly create, deploy, and evaluate digital solutions while ensuring exceptional security and efficiency. The merging of new technologies with traditional banking systems often presents significant technical challenges. To leverage these innovations, it is essential to maintain the utmost standards of data security and comply with regulatory frameworks. Pursuing business growth through innovative strategies carries inherent risks, and such transformations frequently rely on external technologies. Moreover, NayaOne's methodology not only simplifies this transition but also fosters improved collaboration among diverse participants within the financial ecosystem, ultimately driving progress and innovation. This collaborative effort can lead to more robust solutions that benefit all parties involved.

What is Arise?

Elevate your clientele with swiftly adaptable, on-demand virtual assistance solutions. Engage with your customers whenever it suits them, using their favorite communication channels and addressing subjects that resonate with their interests. By gaining deeper insights into your customers and their needs, you can enhance your share of wallet significantly. Build enduring partnerships through consistent, personalized attention and genuine care. Now is the moment to transform customer experience management fundamentally. It is crucial to eliminate the notion of "acceptable failure" in service standards and move past traditional performance metrics. Leverage innovation to drive customer expansion and engagement. Arise Virtual Solutions has crafted the most advanced virtual-first customer service platform in the industry. Our unique technology connects leading global brands with an extensive network of gig-economy Service Partners who work from home. Through the adoption of pioneering developments in virtual training, flexible on-demand capacity, and stringent security protocols, Arise boosts customer acquisition, elevates share of wallet, and fosters sustainable growth in customer relationships. This groundbreaking strategy is poised to redefine the landscape of customer service and overall satisfaction, paving the way for a new era in customer engagement. As businesses prioritize these innovative approaches, they will unlock unparalleled opportunities for success.

Media

Media

Media

Media

Integrations Supported

BoldDesk
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kylas
Meritto
Salesforce
Sell.Do
Slack
Swift AMS
Zendesk
Zoho CRM

Integrations Supported

BoldDesk
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kylas
Meritto
Salesforce
Sell.Do
Slack
Swift AMS
Zendesk
Zoho CRM

Integrations Supported

BoldDesk
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kylas
Meritto
Salesforce
Sell.Do
Slack
Swift AMS
Zendesk
Zoho CRM

Integrations Supported

BoldDesk
Clinicea
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kylas
Meritto
Salesforce
Sell.Do
Slack
Swift AMS
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Total Web Art

Date Founded

2016

Company Location

Bangladesh

Company Website

totalwebart.com

Company Facts

Organization Name

Ozonetel

Date Founded

2007

Company Location

United States

Company Website

ozonetel.com

Company Facts

Organization Name

NayaOne

Company Location

United Kingdom

Company Website

nayaone.com

Company Facts

Organization Name

Arise

Date Founded

1994

Company Location

United States

Company Website

www.arise.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Categories and Features

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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