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What is TotalVue from Groove?
TotalVue, created by Groove Technology Solutions, transforms the in-room entertainment landscape for hotels by delivering a modern streaming option that emphasizes guest satisfaction. Guests can instantly access content without the hassle of logins or passwords, making it convenient for everyone. The system boasts popular streaming apps, an intuitive interface, and a simple remote, ensuring that any guest can easily start using it upon arrival.
Beyond entertainment, TotalVue serves as a medium for showcasing vital property details, promotional dining deals, highlights of amenities, and event calendars directly on the screen, keeping guests engaged and informed throughout their visit.
For hotel operators, the system integrates smoothly with existing internet infrastructures, which means no in-room maintenance is necessary. A centralized dashboard allows for remote management of content updates and property communications, streamlining the process of ensuring all screens are current throughout the hotel.
With the backing of Groove's 24/7 US-based customer support, TotalVue stands out as the effective, customized streaming solution tailored for the hospitality sector that enhances both guest experiences and operational management. This groundbreaking strategy not only elevates the quality of service provided to guests but also simplifies the control hotels have over their entertainment systems while ensuring a seamless and enjoyable stay for all visitors.
What is Runnr.ai?
Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.
Media
No images available
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
DIRECTV FOR BUSINESS
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
DIRECTV FOR BUSINESS
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Groove Technology Solutions
Date Founded
2007
Company Location
United States
Company Website
www.getgrooven.com
Company Facts
Organization Name
Runnr.ai
Date Founded
2022
Company Location
The Netherlands
Company Website
runnr.ai/
Categories and Features
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant