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What is Touchpoint MX?

Enhance your customer engagement approach with a groundbreaking omni-channel marketing solution that surpasses conventional methods. With TouchpointMX, you can not only charm your clientele but also evaluate the success of your marketing efforts while increasing your profits. Convert occasional shoppers into loyal brand supporters and maximize your return on investment simultaneously. Combine the flexibility of customized emails with sophisticated automated segmentation for more focused communication. Transition from typical monthly newsletters to energetic, nuanced messaging that shortens the sales cycle, strengthens customer loyalty, and encourages repeat purchases through TouchpointMX. Moreover, expand your communication directly to customers via SMS, making your content easily accessible. The platform provides adaptable surveys, including NPS collection and multiple-choice questions, specifically designed to collect valuable feedback tailored to your unique requirements, which will significantly improve both your business outcomes and customer experiences. By utilizing these innovative tools, you will not only fulfill your customers' expectations but also surpass them, setting the stage for ongoing growth and prosperity. In doing so, you create a more profound connection with your audience, which ultimately leads to a more sustainable and impactful business model.

What is M360?

M360 serves as a comprehensive marketing solution for shopping centers, enhancing the execution of multichannel marketing strategies. It enables the delivery of tailored messages to customers at critical moments while offering straightforward reporting on key performance indicators. With M360, shopping centers can develop in-depth shopper profiles, oversee off-property and location-based text messaging, and establish automated messaging workflows, all within a single platform. By consolidating email and SMS marketing efforts, businesses can save valuable time and resources. This integrated approach fosters impressive growth in customer databases. Additionally, it empowers centers to connect with key tenants and boost sales by engaging shoppers while they are on-site, ensuring messages are received when shoppers are most receptive. Automated messages, triggered by shopper interactions, can be sent effortlessly, creating more touchpoints and enriching the personalized experiences that enhance shopper involvement. Ultimately, M360 equips shopping centers to effectively engage with their audience and drive meaningful results.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchpoint Group

Date Founded

2001

Company Location

New Zealand

Company Website

www.touchpointmx.com

Company Facts

Organization Name

Pocketstop

Date Founded

2006

Company Location

United States

Company Website

pocketstop.com/products/m360/

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

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