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What is Touchpoint Plus?

Orders can be placed via our website or phone, offering both delivery and pickup services. You can create personalized Bundles, Specials, and Meals to suit your tastes. Take advantage of our upselling features designed to boost your revenue. Our integration with the Kitchen Display System guarantees that meals are prepared fresh and at the right time. There's also the option to integrate our "Front End" order management system into your existing setup, allowing for the use of Touchpoint while preserving your current reporting and integrations. Staff can be assigned specific roles, with hourly wages set, and they can easily clock into the tip pool. Comprehensive reports on wages and tips will help you make informed staffing decisions as necessary. The Touchpoint POS Drive Thru system is designed to improve the efficiency, enjoyment, and safety of your Drive Thru service. Line Busters can be implemented to speed up service, while SMS payment links help reduce contact. With Touchpoint Point of Sale Tools, you can analyze various metrics in detail. Additionally, we evaluate employee performance to ensure that your team is meeting the established expectations. This all-encompassing approach allows you to refine every facet of your business operations while fostering a productive work environment. Keeping your operations streamlined not only enhances customer satisfaction but also boosts overall profitability.

What is CrowdTwist?

Cultivate meaningful relationships with your most important clients by implementing loyalty and reward programs specifically tailored to their needs. The Oracle CrowdTwist Loyalty and Engagement platform not only enhances your profitability but also fortifies customer connections and improves retention rates. By collecting data from every customer interaction, you can develop a detailed 360-degree profile that facilitates personalized communication and offerings. It's essential to nurture customer loyalty by providing consistent loyalty experiences across all platforms, whether they are in-person or online. Utilize actionable insights gathered from customer interactions across a variety of channels to strengthen these relationships further. Move past simple transactions by involving customers through gamification, which will help you understand their motivations and purchasing behaviors more deeply. This comprehensive strategy will not only increase customer satisfaction but will also foster enduring loyalty and advocacy for your brand, ultimately creating a community of dedicated supporters. By prioritizing these relationships, you pave the way for sustained growth and success in a competitive landscape.

Media

Media

Integrations Supported

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
X (Twitter)
dotdigital Engagement Cloud

Integrations Supported

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
X (Twitter)
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$399 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TouchpointPlus.com

Date Founded

2013

Company Location

United States

Company Website

www.touchpointplus.com

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/marketing/customer-loyalty/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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