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What is Touchpoint Plus?

Orders can be placed via our website or phone, offering both delivery and pickup services. You can create personalized Bundles, Specials, and Meals to suit your tastes. Take advantage of our upselling features designed to boost your revenue. Our integration with the Kitchen Display System guarantees that meals are prepared fresh and at the right time. There's also the option to integrate our "Front End" order management system into your existing setup, allowing for the use of Touchpoint while preserving your current reporting and integrations. Staff can be assigned specific roles, with hourly wages set, and they can easily clock into the tip pool. Comprehensive reports on wages and tips will help you make informed staffing decisions as necessary. The Touchpoint POS Drive Thru system is designed to improve the efficiency, enjoyment, and safety of your Drive Thru service. Line Busters can be implemented to speed up service, while SMS payment links help reduce contact. With Touchpoint Point of Sale Tools, you can analyze various metrics in detail. Additionally, we evaluate employee performance to ensure that your team is meeting the established expectations. This all-encompassing approach allows you to refine every facet of your business operations while fostering a productive work environment. Keeping your operations streamlined not only enhances customer satisfaction but also boosts overall profitability.

What is Open Loyalty?

Open Loyalty is a leading API-driven platform designed to implement large-scale gamified loyalty programs that enhance Customer Lifetime Value. Over the past seven years, we have partnered with over 100 enterprises across 43 nations, helping them cultivate enduring customer connections through the innovative use of gamification and personalized experiences. Renowned global names such as Heineken, JTI, limango, Intersport, and ALDO rely on Open Loyalty’s flexible architecture to incorporate loyalty mechanisms into their existing systems without the complications associated with developing solutions from the ground up. Our value proposition is anchored in three primary pillars: 1) Enhancing CLV: Foster long-term customer loyalty through engaging gamified strategies. 2) Optimizing ROI: Minimize dependency on discounts by employing captivating strategies that do not impact profit margins. 3) Effortless integration: Our API-first framework guarantees smooth integration within intricate technological environments. As a member of the OEX group, which comprises 15 companies and boasts €167.3M in revenue and €17.7M EBITDA for 2023, Open Loyalty has earned accolades from both Google and Deloitte for its capacity to scale and its readiness for enterprise-level deployment. This recognition underscores our commitment to delivering robust solutions that drive business success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$399 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TouchpointPlus.com

Date Founded

2013

Company Location

United States

Company Website

www.touchpointplus.com

Company Facts

Organization Name

Open Loyalty

Date Founded

2017

Company Location

Poland

Company Website

www.openloyalty.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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