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What is Touchpoint Plus?

Orders can be placed via our website or phone, offering both delivery and pickup services. You can create personalized Bundles, Specials, and Meals to suit your tastes. Take advantage of our upselling features designed to boost your revenue. Our integration with the Kitchen Display System guarantees that meals are prepared fresh and at the right time. There's also the option to integrate our "Front End" order management system into your existing setup, allowing for the use of Touchpoint while preserving your current reporting and integrations. Staff can be assigned specific roles, with hourly wages set, and they can easily clock into the tip pool. Comprehensive reports on wages and tips will help you make informed staffing decisions as necessary. The Touchpoint POS Drive Thru system is designed to improve the efficiency, enjoyment, and safety of your Drive Thru service. Line Busters can be implemented to speed up service, while SMS payment links help reduce contact. With Touchpoint Point of Sale Tools, you can analyze various metrics in detail. Additionally, we evaluate employee performance to ensure that your team is meeting the established expectations. This all-encompassing approach allows you to refine every facet of your business operations while fostering a productive work environment. Keeping your operations streamlined not only enhances customer satisfaction but also boosts overall profitability.

What is Smile.io?

Convert new buyers into dedicated customers by utilizing the most dependable loyalty application on the market. Those who engage in points programs are likely to shop more often and increase their overall spending. Shift away from traditional marketing strategies and adopt loyalty initiatives to foster business expansion. In addition, offer diverse opportunities for customers to earn points throughout their journey with your brand, including activities like writing reviews, participating in social media discussions, and celebrating special occasions. Instead of rummaging through their inboxes, customers can seamlessly view the points they've earned not only with your store but also across various partners in a single, easy-to-use platform. While incentivizing purchases is crucial, it only scratches the surface of a successful loyalty program. Consider giving your points an attractive name, such as "stars" or "glam bucks," to create a loyalty experience that aligns with your brand essence. Moreover, integrate Smile with your commonly used tools to unlock additional capabilities, like awarding points for customer reviews and referrals. This comprehensive strategy for customer engagement can greatly enhance your brand's relationship with its clientele, ensuring their loyalty for years to come. Ultimately, a well-rounded loyalty program can transform casual customers into enthusiastic advocates for your brand.

Media

Media

Integrations Supported

Arka
BigCommerce
CM Commerce
Fera
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Omnisend
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay
Verified Reviews

Integrations Supported

Arka
BigCommerce
CM Commerce
Fera
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Omnisend
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay
Verified Reviews

API Availability

Has API

API Availability

Has API

Pricing Information

$399 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TouchpointPlus.com

Date Founded

2013

Company Location

United States

Company Website

www.touchpointplus.com

Company Facts

Organization Name

Smile.io

Date Founded

2012

Company Location

Canada

Company Website

smile.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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