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What is Touchpoint?

Touchpoint is a customer relationship management (CRM) tool designed specifically for small to medium-sized enterprises, integrating sales, marketing, and support functionalities to enable users to oversee all customer interactions through one comprehensive dashboard. With Touchpoint Promote, you can effortlessly design and dispatch SMS or email marketing campaigns. Touchpoint Sell offers a straightforward CRM experience that streamlines sales processes, ultimately helping to secure additional deals. Touchpoint Serve ensures outstanding customer service while providing a unified view of all customer interactions. Touchpoint Collaborate enhances productivity by facilitating efficient teamwork through its collaboration feature. Additionally, Touchpoint Connect allows businesses to engage with customers and partners across various communication channels, including emails and SMS. This multifaceted approach not only improves customer relationships but also drives overall business success.

What is Konnect CRM?

Konnect CRM software enhances teamwork among your marketing, sales, and customer service departments, enabling seamless information sharing and management of all engagements with potential clients, leads, and existing customers. This CRM solution is especially advantageous for sales teams focused on increasing their closing rates. Numerous CRM platforms struggle to provide meaningful support to sales professionals, yet Konnect CRM sets itself apart with exceptional capabilities and customer assistance aimed at helping small businesses thrive. Perfectly suited for small to medium-sized enterprises (SMEs), Konnect CRM makes it easier to handle sales processes, resulting in faster deal closures. The platform offers a holistic approach to customer relationship management, covering every stage from pre-sales to post-sales interactions. Moreover, Konnect CRM allows businesses to oversee customer engagements throughout their entire journey, starting from initial acquisition and continuing through to ongoing support. Its distinctive features enable companies to easily pursue upselling and cross-selling opportunities, while also nurturing loyalty among their most committed customers. By optimizing these workflows, Konnect CRM not only boosts sales productivity but also strengthens customer connections, paving the way for sustained growth and success. This comprehensive approach ensures that companies can adapt to changing market demands while staying ahead of the competition.

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Integrations Supported

Pushpay
Shogo

Integrations Supported

Pushpay
Shogo

API Availability

Has API

API Availability

Has API

Pricing Information

$39
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchpoint

Date Founded

2022

Company Location

Estonia

Company Website

www.touchpoint.com

Company Facts

Organization Name

Konnect ERP

Company Location

India

Company Website

konnecterp.com/crm.php

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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