List of the Best Touchpoint Alternatives in 2025
Explore the best alternatives to Touchpoint available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to Touchpoint. Browse through the alternatives listed below to find the perfect fit for your requirements.
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CXFirst.ai
CXFirst.ai
Revolutionize customer support with AI-driven excellence today!CXFirst.ai is an innovative next-generation platform designed to revolutionize customer experience management by unifying support operations across all channels, including voice, chat, email, and social messaging. The platform consolidates every customer touchpoint into a seamless AI-powered interface that emphasizes speed, scalability, and exceptional service quality. It supports both fully automated self-serve options and hybrid AI plus human intelligence models, allowing support teams to deliver personalized and context-aware customer interactions consistently. Key features include AI Voice Agents and AI Chat Agents that automate routine inquiries, paired with AI-powered Auto QA tools to monitor and ensure quality in real time. Advanced conversation intelligence enables the platform to identify and escalate critical customer interactions promptly, improving issue resolution and customer satisfaction. CXFirst.ai automates mundane tasks, freeing agents to focus on complex customer needs while boosting overall productivity. The platform’s real-time insights reduce agent training time and empower teams to deliver faster, more effective support. Designed to foster brand loyalty, CXFirst.ai transforms traditional support teams into dynamic engines of customer engagement. Its flexible architecture and powerful AI capabilities make it suitable for businesses of all sizes seeking to modernize their customer service. CXFirst.ai continually evolves to meet the challenges of today’s omnichannel customer environments with transparency and reliability. -
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Pisano
Pisano
Transforming customer interactions into personalized, efficient experiences effortlessly.Implementing omnichannel strategies enables businesses to gather more customer feedback, assess crucial metrics, expedite issue resolution, and boost sales through every interaction point. Enhancing personalization and fostering real-time engagement are essential for cultivating more robust relationships with customers. Utilizing cutting-edge messaging platforms allows for a reduction in the sales cycle, improved support services, and marketing that is finely tuned to individual preferences. Recognizing that a universal approach does not fit all, our solutions can be tailored to address your unique challenges and requirements. This custom experience management program empowers you to enhance listening capabilities and address issues more swiftly. By automating repetitive tasks, such as initiating customer engagement sequences and notifying managers, you can equip your team with the tools they need to excel. Embrace the power of automation to streamline your digital workflows and leverage real-time automation for greater efficiency. Additionally, automating the distribution of emails, messages, and other forms of communication can significantly elevate engagement across various channels while also facilitating the collection of instantaneous data. This comprehensive approach not only enhances operational effectiveness but also paves the way for more informed decision-making. -
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Gist
Gist
Streamline your online business with all-in-one productivity tools.The essential tools required for running a thriving online business are available in one place. This user-friendly software encompasses chatbots, email marketing, and marketing automation, making it a comprehensive solution. With Gist’s integrated platform, there’s no need to juggle various subscriptions, streamlining your operations significantly. Your team can focus on understanding customer needs without the hassle of switching between different tools. Features like chatbots, forms, and automated scheduling empower you to qualify more leads efficiently and boost your sales. You can develop complete email marketing campaigns that not only drive traffic but also enhance visitor conversion rates, foster customer retention, and elevate overall conversions. Real-time customer support is facilitated through an automated, collaborative inbox and self-service options, ensuring immediate assistance. By consolidating over eight tools, you can maintain all your products, customer information, email subscribers, and vital data seamlessly in one location, ultimately simplifying your workflow and enhancing productivity. Embracing this platform can lead to significant improvements in your online business operations. -
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Adobe Marketo Measure
Adobe
Unlock powerful insights for smarter, data-driven marketing decisions.Amplify your marketing effectiveness by gaining unmatched insights into performance metrics. It is crucial for every marketer to discern what strategies thrive and which ones falter, underscoring the vital role of revenue attribution within B2B marketing teams. Adobe Marketo Measure transcends the basic functions of tracking clicks and leads, providing marketers with exceptional visibility into their true impact on revenue generation. By linking every interaction in the customer journey—whether it occurs online or offline, through paid advertising or organic outreach, within marketing or sales—it allows for the accurate pinpointing of which channels and campaigns produce the most substantial revenue and return on investment. While managing disparate data can often lead to frustration, Adobe Marketo Measure simplifies this complexity by seamlessly integrating and consolidating your data, enabling a greater focus on actionable insights instead of tedious administrative tasks. You can secure reliable data without dealing with the complications of erroneous spreadsheets and duplicate conversion figures. Furthermore, it is essential to understand that relying solely on one attribution model may not be appropriate for every situation; thus, with its adaptable options, marketers can customize their strategies to meet their specific requirements and objectives. This flexibility empowers teams to make informed decisions that align with their unique business goals. -
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NinjaPipe
NinjaPipe
Streamline sales and enhance growth with unified automation.NinjaPipe stands out as a state-of-the-art CRM and sales automation solution that utilizes advanced AI technology to facilitate and accelerate business expansion by offering a unified workspace for overseeing leads, clients, communication, deals, tasks, and tailored client portals. Its array of features includes automated pipeline management, deal tracking, and contact organization, which collectively illuminate the next steps in the sales process while reducing the necessity for manual intervention; users benefit from the ability to seamlessly share documents, messages, deals, and tasks with clients through individualized portals, automate follow-up communications, and ensure that every interaction is tied to distinct opportunities. This platform emphasizes user-friendliness and transparency, presenting inbox-style layouts, real-time activity feeds, and integrated support ticketing, which empower teams to react swiftly, maintain context, and eliminate barriers among sales, operations, and customer success. Furthermore, NinjaPipe integrates growth-oriented automation, action triggers, intelligent reminders, and customizable workflow rules designed to keep prospects engaged, ultimately leading to a more streamlined sales process. With these powerful features, businesses are well-equipped to not only boost their operational efficiency but also enhance performance and achieve higher conversion rates while cultivating long-term client relationships. In an increasingly competitive market, such capabilities can make all the difference in sustaining growth and driving success. -
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Sellution
Sellution
Boost sales performance with powerful CRM and AI solutions!Transform and elevate your B2B SaaS or online service venture by leveraging a Sales CRM, automation tools, and advanced artificial intelligence solutions. Sellution's all-encompassing All-In-One CRM Sales platform has been expertly crafted to empower businesses to boost their sales performance and expedite growth through the strategic use of sales automation and AI technologies. By utilizing a single, unified platform, you can seamlessly access all your customer data in one convenient location. Sellution offers a wide range of CRM tools designed to streamline the management of your contacts and sales opportunities throughout the pipeline. With Sellution, your sales teams will utilize a cutting-edge sales automation system that significantly increases the volume of calls made, emails dispatched, and deals closed, which in turn leads to enhanced success for your organization. Furthermore, this innovative system frees up your team to concentrate more on strategic selling rather than getting bogged down in administrative duties, ultimately fostering a more productive sales environment. The integration of these advanced tools ensures not only efficiency but also a more tailored approach to meeting customer needs. -
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Ryse
Illuminate Software Solutions
Transform customer relationships with effortless tracking and insights.Introducing an exceptionally user-friendly and industry-centric customer relationship management platform, Ryse empowers businesses to meticulously record every touchpoint with their clients, encompassing everything from social media interactions to call center conversations. This cutting-edge solution not only evaluates customer purchasing trends but also predicts possible sales prospects while delivering critical insights into customer preferences and requirements. Achieve an in-depth understanding of your clients' buying behaviors, alongside their interactions concerning support, order processing, or delivery updates—guaranteeing a comprehensive perspective of each individual client. Ryse stands as a robust resource ideal for sales personnel, call centers, and retail environments, effortlessly connecting with a variety of external systems. Regardless of your customers' geographic locations, we provide you with all the essential tools at your disposal. Each engagement is methodically arranged in a user-friendly timeline, enabling full visibility into all actions without the burden of labor-intensive data entry. Moreover, you have the flexibility to design personalized fields and classify customers according to your needs, customizing the system to align with your unique business objectives while boosting overall productivity. With Ryse, navigating customer relationships has reached new heights of simplicity and effectiveness, ensuring your team can focus on building lasting connections. Additionally, the platform continually evolves to incorporate user feedback, enhancing its features and functionality for an ever-improving user experience. -
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OpenText Core Experience Insights
OpenText
Transform customer engagement with powerful analytics and insights.OpenText™ Core Experience Insights is a cloud-based SaaS platform designed to enrich customer engagement through sophisticated analytics. By aggregating customer event data from multiple interaction points, it provides detailed analyses that aid in managing customer communications from the first contact to the final purchase. Users have the ability to create and deploy tailored dashboards that cater to the specific needs of various departments or teams, incorporating operational metrics that extend beyond individual customer journeys. This functionality enables the identification of broad customer behavior patterns, empowering organizations to decide on the most effective and beneficial next steps. Moreover, the platform consolidates data gathered from marketing materials, applications, channels, and devices, offering a cohesive view for essential insights into customer interactions. In addition, it assesses campaign effectiveness through a comprehensive lens of events and interactions, facilitating quick strategic modifications to meet marketing goals. Not only does this thorough approach support real-time decision-making, but it also enhances the understanding of customer desires and inclinations, ultimately driving improved engagement strategies. By leveraging these insights, businesses can foster stronger relationships with their customers over time. -
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Encompass CX
Encompass CX
Transform customer insights into lasting loyalty and growth.Encompass-CX offers a versatile solution for B2B customer experience management, aimed at collecting, assessing, and analyzing all interactions throughout a customer's journey to evaluate their satisfaction levels. Through this analysis, we provide valuable insights into your accounts, products, and services, which empowers you to improve customer engagement and create a distinctive experience that surpasses basic satisfaction. Our cloud-based dashboard allows for a holistic view of customer data that can be easily shared with the necessary stakeholders. This methodology not only promotes revenue growth but also uncovers opportunities for cross-selling, reduces the risk of customer churn, and converts at-risk clients into devoted supporters of your brand. Meeting and exceeding customer expectations in terms of product and service quality is crucial. Encompass-CX aggregates multiple post-sale data points, such as service metrics, support tickets, onboarding feedback, and email interactions, to provide a comprehensive understanding of a company's accounts. Effectively gauging client experiences becomes a crucial tactic for nurturing growth in any organization, leading to a more engaged and content customer base. By harnessing these insights, businesses can adjust their approaches to align more closely with the dynamic needs of their clients, ultimately fostering long-term relationships and loyalty. This strategic adaptation not only enhances satisfaction but also lays the groundwork for future business success. -
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Chat360
Chat360
Transform customer engagement with cutting-edge multichannel communication solutions.Chat360 is revolutionizing the way brands engage with their customers through an innovative multichannel conversational platform. Trusted by over 300 renowned brands globally, Chat360 leverages cutting-edge AI technology to automate and streamline customer interactions, ensuring a cohesive experience across various touchpoints. By facilitating connections through popular channels like WhatsApp, Facebook Messenger, and Instagram, our platform promotes a unified strategy that significantly boosts customer satisfaction and loyalty. Furthermore, our sophisticated AI and Natural Language Processing capabilities enable personalized communication while handling routine inquiries automatically, freeing up your team to concentrate on more intricate tasks. Chat360 effectively centralizes and optimizes operations through seamless integration with CRM systems, payment gateways, and e-commerce platforms. In addition, our platform's multilingual support helps businesses overcome language barriers, providing tailored customer experiences that cater to diverse audiences around the globe. Ultimately, Chat360 is designed to elevate customer engagement and drive meaningful connections across all markets. -
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BSI CX
BSI Business Systems Integration AG
Transform customer interactions into personalized, impactful experiences effortlessly.BSI CX integrates marketing, sales, and service to help you discover, acquire, maintain, and comprehend your customers. You can create, implement, and enhance ideal customer journeys that are tailored and coordinated across various departments. Every interaction is personalized for each client, ensuring a cohesive experience at all points of contact. With full automation in place, BSI guarantees remarkable and emotionally resonant experiences. This innovative approach to customer management is achievable at every stage of the customer journey. Your clients will have the opportunity to express where they are in their lives, as daily life serves as the most effective trigger for engagement. Utilizing BSI's trigger-based methodology, you can swiftly react to significant life events and share the most relevant narratives with your customers, enhancing their overall experience. This commitment to understanding customer needs allows businesses to foster deeper connections and loyalty. -
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Zonka Feedback
Zonka Feedback
Capture customer insights effortlessly with our user-friendly platform!Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses collect feedback across channels, unify it in one place, analyze with AI, and act instantly. It offers surveys for NPS, CSAT, CES, and more with omnichannel distribution via Email, SMS, WhatsApp, Web, In-App, and Kiosks. Its AI Feedback Intelligence delivers thematic analysis, sentiment and impact scoring, entity recognition, and Ask AI to turn raw feedback into actionable insights. With a centralized inbox, real-time alerts, case management, and automation, teams can close the loop faster, respond to feedback, and resolve issues before they escalate. Zonka Feedback also includes reputation management to monitor and respond to online reviews. It integrates with 50+ tools, including Salesforce, HubSpot, Zendesk, and Intercom, to deliver a unified 360° view of the customer, empowering businesses to increase satisfaction, reduce churn, and accelerate growth. -
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Vtiger serves as a comprehensive solution that empowers Sales, Marketing, and Support teams to work together seamlessly, enhancing the overall customer experience. By centralizing customer information, Vtiger ensures that every team member has access to a holistic view of the customer. With over 300,000 businesses utilizing Vtiger CRM, it plays a vital role in boosting revenue, fostering customer loyalty, and enhancing team effectiveness, effectively eliminating the silos that often exist between sales, marketing, and support departments. Vtiger's All-in-One CRM enables teams to craft unforgettable interactions throughout the entire customer journey, ensuring that all aspects of customer engagement are covered. Marketing teams are tasked with capturing and nurturing leads, while sales teams can efficiently score, track, and finalize deals. Furthermore, support teams benefit from the ability to review customer histories, allowing them to deliver outstanding assistance whenever needed. Additionally, Vtiger's integrated approach helps to streamline communication and collaboration, creating a more unified and responsive organization.
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Marketing Optimizer
Marketing Optimizer
Boost sales efficiency with powerful, integrated marketing automation tools!Marketing Optimizer is an all-in-one marketing automation platform crafted to improve the productivity of sales teams in acquiring leads and closing deals. It provides an extensive range of functionalities geared towards enhancing sales performance, including A/B testing, call tracking, lead management, campaign oversight, and email marketing tools. Furthermore, the platform integrates effortlessly with leading software for website testing, web analytics, and landing page optimization, allowing users to fully capitalize on their marketing strategies. This holistic strategy not only streamlines marketing efforts but also empowers organizations to refine their sales methodologies, making it an essential resource for businesses aiming for growth. Ultimately, Marketing Optimizer stands out as a vital asset in the competitive landscape of sales and marketing. -
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ClearCRM
ClearCRM
Simplify your workflow: one platform for everything.ClearCRM is an all-in-one CRM and business solution specifically designed for small teams. It seamlessly combines key functionalities like sales pipelines, project management, invoicing, email automation, and customer support within a single, unified workspace. This platform enables users to manage the complete customer journey, encompassing everything from lead generation to product launch and continuous support, eliminating the hassle of switching between various applications. With intuitive drag-and-drop pipelines, visual project timelines, AI-enhanced content creation capabilities, and customizable automation options, ClearCRM empowers teams to close deals, improve collaboration, and drive scalable growth—all from one access point. This streamlined system not only boosts productivity but also enhances operational efficiency for teams aiming to refine their workflows. By centralizing all these features, ClearCRM makes it easier for small businesses to focus on what truly matters: delivering exceptional value to their customers. -
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Salesforce Manufacturing Cloud
Salesforce
Streamline operations, boost sales, and foster continuous growth.Elevate your virtual sales tactics, align sales efforts with operational processes, and create a unified forecast using Manufacturing Cloud. Oversee engagements with customers, partners, and staff through a centralized platform that integrates seamlessly with backend operations. By leveraging adaptable digital manufacturing solutions, you can secure additional deals and capitalize on new growth opportunities. Improve field service productivity by providing service agents and technicians with in-depth customer data insights. Encourage teamwork, minimize inefficiencies, and boost transparency through the capabilities of Manufacturing Cloud. Ensure that essential information is accessible to the relevant teams via Sales Cloud, Service Cloud, and specialized manufacturing tools such as Account-Based Forecasting and Rebate Management, all incorporated within Manufacturing Cloud. Gain a clear perspective on your new opportunities along with customer contracts and demand forecasts. Drive operational excellence through the manufacturing data model and take advantage of innovative manufacturing enhancements introduced three times each year. This comprehensive strategy not only streamlines operations but also cultivates a culture of ongoing improvement within your organization, ultimately leading to enhanced performance and growth. By embracing these practices, you position your business to thrive in a competitive landscape. -
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CRMPlus
DailyMails
Boost sales efficiency with clarity, collaboration, and insights.In today's competitive business landscape, a sales CRM that enhances efficiency and offers clarity into processes is vital for achieving success. Specifically crafted for sales professionals, this CRM significantly improves the transparency of sales pipelines and funnels. Our all-encompassing services present a holistic customer view, granting teams the capability to access and identify customer profiles and interactions through a centralized platform. With integrated lead scoring functionalities, you can quickly discern which leads are the most promising and prioritize them for follow-up based on solid data. Moreover, the system automates the distribution of leads, ensuring that they are allocated appropriately among your designated sales team members. Users have the ability to create tasks associated with leads and customers, collaborate effortlessly with team members, take quick notes for each contact, and manage shared documents with ease. The sales pipeline feature grants users a concise overview of deals at different stages, allowing for sorting and filtering that provides deeper insights. Additionally, communication is made more efficient with a simple click, thereby reducing the need for additional software or hardware costs. Ultimately, this CRM empowers sales teams to enhance their productivity and refine their workflows, making it an indispensable tool for modern sales strategies. It stands out by not only improving the sales process but also fostering a culture of collaboration and data-driven decision-making within the team. -
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Konnect CRM
Konnect ERP
Elevate your sales strategy with seamless customer engagement solutions.Konnect CRM software enhances teamwork among your marketing, sales, and customer service departments, enabling seamless information sharing and management of all engagements with potential clients, leads, and existing customers. This CRM solution is especially advantageous for sales teams focused on increasing their closing rates. Numerous CRM platforms struggle to provide meaningful support to sales professionals, yet Konnect CRM sets itself apart with exceptional capabilities and customer assistance aimed at helping small businesses thrive. Perfectly suited for small to medium-sized enterprises (SMEs), Konnect CRM makes it easier to handle sales processes, resulting in faster deal closures. The platform offers a holistic approach to customer relationship management, covering every stage from pre-sales to post-sales interactions. Moreover, Konnect CRM allows businesses to oversee customer engagements throughout their entire journey, starting from initial acquisition and continuing through to ongoing support. Its distinctive features enable companies to easily pursue upselling and cross-selling opportunities, while also nurturing loyalty among their most committed customers. By optimizing these workflows, Konnect CRM not only boosts sales productivity but also strengthens customer connections, paving the way for sustained growth and success. This comprehensive approach ensures that companies can adapt to changing market demands while staying ahead of the competition. -
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Inventic CRM
InventicSoft IT Solutions
Transform customer relationships with seamless, powerful cloud solutions!Inventic CRM Software is a robust, cloud-based solution developed by InventicSoft IT Solutions to help businesses streamline their sales, marketing, and customer service functions. It centralizes customer information, automates workflows, and fosters team collaboration, enabling businesses to track leads, manage sales pipelines, and automate marketing campaigns. With features like customer support ticketing, real-time analytics, and multi-currency functionality, Inventic CRM enhances customer engagement and accelerates growth. The platform is fully compatible with multi-branch operations and provides a bilingual (Arabic/English) interface to support regional and international businesses. Designed to meet the unique requirements of the UAE market, Inventic CRM ensures compliance with local business practices while improving overall efficiency and profitability. -
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Auro CRM
Brainvire
Transform customer interactions with tailored solutions and seamless collaboration.Remove obstacles and work together as a cohesive unit to guarantee a smooth experience for your clients throughout their entire interaction. Recognize potential prospects, create strategies for the sales funnel, automate relevant tasks, and gather actionable insights to accelerate deal closures. Design customized campaigns that not only draw in leads but also foster retention, engage authentically, and improve the overall customer experience. Tackle customer questions and resolve challenges through a collaborative platform that offers a holistic view of the customer journey. Generate in-depth reports to identify patterns, trends, and opportunities, prioritize tasks, and execute an effective customer satisfaction strategy. Auro CRM utilizes Suite CRM, a top-tier open-source CRM solution, as a core component of its platform, striving to incorporate its powerful features instead of starting from scratch. By leveraging the advantages of Suite CRM, Auro CRM assures that users can take advantage of a proven system while boosting their operational effectiveness and enhancing customer interactions. This integration not only streamlines processes but also paves the way for ongoing improvements in client relationships. -
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CXONCLOUD
UNLOC Ltd.
Enhance customer satisfaction effortlessly with comprehensive feedback solutions.CXONCLOUD is a B2B SaaS platform specifically crafted to effortlessly oversee and evaluate customer satisfaction with minimal effort. It offers a comprehensive solution that encompasses unlimited customer feedback, loyalty programs, awards, rewards, referral marketing, and email automation, enabling businesses to provide a consistent and smooth customer experience across various interactions. By enhancing search capabilities and streamlining customer engagement, CXONCLOUD ensures that whether it's gathering feedback or facilitating bookings, the process is efficient. This platform can automatically detect customer sentiments and proactively notify businesses about potential negative feedback. Additionally, the all-inclusive application measures customer loyalty and features pre-designed loyalty campaigns, which businesses can leverage to engage their clientele through email and social media. Small enterprises benefit from the simplicity of obtaining referrals from satisfied customers through user-friendly built-in campaigns. Furthermore, loyal patrons are incentivized with rewards that can be distributed via QR codes and promo codes, while the platform also includes modules for automatic list generation and rewards management, making it a versatile tool for enhancing customer relations. Ultimately, CXONCLOUD empowers businesses to foster deeper connections with their customers by creating tailored experiences based on their feedback and loyalty. -
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SutiCRM
SutiSoft
Elevate your sales strategy with streamlined customer engagement solutions.SutiCRM is an innovative cloud-based platform for managing customer relationships, specifically aimed at improving your marketing and sales efforts. It allows you to launch marketing campaigns, track leads, and manage opportunities while predicting sales results by effectively reaching your target audience. This software is designed to be user-friendly and accessible on mobile devices, consolidating critical insights across all sales and marketing activities to facilitate quicker deal closures. By streamlining various marketing functions, SutiCRM empowers you to engage your target audience through effective campaigns, generate leads, conduct targeted email outreach, and allocate tasks to the right team members. Additionally, the Sales Force Automation (SFA) feature of SutiCRM automates key business processes, encompassing everything from lead acquisition to sales forecasting. With dedicated modules for lead, contact, opportunity, and territory management, SutiCRM promotes collaboration and integration within your team, enabling you to not only meet but also surpass your sales goals while remaining adaptable to shifts in the market landscape. Ultimately, this comprehensive tool is designed to help you harness the full potential of your sales efforts to drive business growth. -
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Sellf CRM
Sellf
Revolutionize customer engagement with insights and seamless connections.With a single dashboard, you can gain a thorough understanding of your customers, encompassing their profiles, the status of deals—whether they are open, won, or lost—interaction history, and all upcoming tasks and events. Learn how they connect with your business and offerings to create tailored conversations that truly resonate. Our smart reminders keep all essential information at your fingertips, ensuring that you never overlook significant events or milestones, such as customer anniversaries or important emails that need to be sent. The "Stay in touch" feature mitigates the risk of forgetting any client or lead, allowing you to concentrate on other responsibilities while Sellf alerts you when it’s time to engage. In the age of mobile technology, why confine your sales efforts to your workspace? Experience the complete benefits of a Sellf CRM directly on your mobile device, seamlessly integrated with Google Maps to visually represent your customers on a user-friendly map, making your outreach more effective than ever. Furthermore, this functionality not only boosts your productivity but also streamlines the management of your customer relationships, empowering you to build stronger connections. Ultimately, with these innovative features, you can enhance your sales strategy and foster long-lasting client relationships. -
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Mopinion
Mopinion
Transform feedback into actionable insights for digital success.Comprehensive Digital Feedback Software Mopinion is an innovative platform designed for digital businesses to effectively gather, interpret, and respond to feedback across all digital channels, including websites, mobile applications, and emails. With Mopinion, users can design personalized online feedback forms that feature multiple customer experience metrics such as NPS, CES, and CSAT, which can be triggered based on specific user interactions like mouse movement or time spent on a page. The platform also offers detailed visualizations through customizable dashboards, advanced text analytics, and intelligent tagging. Additionally, users benefit from proactive notifications, role-specific views, and seamless integration with project management tools like Trello and Asana, enhancing teamwork and feedback collaboration within their digital teams. +Personalized feedback forms +Instantaneous data insights +API integrations +Diverse CX metrics +Text analysis capabilities +Sophisticated reporting features Mopinion's subscription plans begin at $35 USD per month, providing an accessible solution for businesses looking to improve their customer engagement and feedback processes. -
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X2CRM
X2Engine
Transform customer engagement with a customizable, unified CRM solution.Enhance customer journeys by refining processes and improving interactions. X2CRM provides businesses with the flexibility and control they need through a comprehensive, secure, and customizable CRM solution. This enterprise-grade platform includes essential features like Customer Relationship Management, Marketing Automation, and Workflow, covering all aspects of customer engagement. By centralizing these components into one streamlined system, organizations can break down data barriers and significantly improve their relationships with customers. With more than 20 modules available for selection, X2CRM ensures that businesses can create a cohesive experience tailored to their specific needs, offering a complete perspective on the customer journey. Each communication touchpoint can be customized and automated, guaranteeing a uniform approach across various interactions, such as emails, in-person meetings, website visits, phone conversations, events, chats, and more. In doing so, X2CRM not only enables companies to deepen their connections with customers but also contributes to increased overall satisfaction and loyalty. Ultimately, this powerful platform helps businesses thrive in a competitive landscape by prioritizing customer-centric strategies. -
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Ai-Intelekt
Ai-Intelekt
Transform your marketing with personalized, data-driven customer experiences.Outdated marketing practices that lack effectiveness are becoming a thing of the past. Welcome a versatile, ready-to-use platform designed to effortlessly create cohesive, omnichannel experiences for customers at every stage of their interaction. Ai-Intelekt harnesses the power of hyper-personalization, prescriptive analytics, customer journey analytics, and closed-loop integration to enhance your marketing efforts. With hyper-personalization, brands can craft highly tailored customer experiences through synchronized, data-driven actions and campaigns. This platform allows you to monitor the entire journey of each lead and customer, giving you insights into their preferred communication styles, purchasing behavior, and overall profiles. By utilizing predictive analytics powered by genuine artificial intelligence (AI), you can effectively manage the lifetime value of your customers, with forecasts grounded in behavioral insights and past sales trends. This proactive approach ensures that your marketing strategies are not only adaptable but also highly effective in meeting individual customer needs. -
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SalesForge CRM
DevSamurai
Streamline sales and relationships seamlessly within Jira.SalesForge CRM transforms Jira into an all-encompassing platform for managing sales and relationships effectively. Being a fully native application built on Forge, it functions securely within the Atlassian ecosystem, empowering both sales and project teams to work together smoothly without having to switch between various systems. Key Features & Capabilities - Management of Lead & Deal Pipelines - Comprehensive Contacts, Accounts & Customer Records - Built-in Email Functionality & Templates - Secure and Forge-Native Data Management - Enhanced Team Collaboration & Visibility With the introduction of SalesForge CRM, teams working in Jira can easily manage their sales processes, customer engagements, and communications, all while staying within the Jira interface. This integration of CRM capabilities into the Atlassian suite eliminates unnecessary context switching, reduces the formation of data silos, and aligns the workflows of sales with product and support teams. As a result, users benefit from faster onboarding, greater transparency, and significant improvements in both efficiency and revenue generation. This cohesive approach not only enhances collaboration but also ensures that every participant is working towards shared objectives, ultimately leading to a more synchronized and productive environment. Additionally, the improved visibility into sales activities can help teams make better-informed decisions. -
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FLG
FLG Business Technology
Streamline customer interactions and optimize leads effortlessly today!This straightforward online CRM is designed for B2C companies, enabling them to handle 100,000 leads and streamline customer interactions while maintaining their existing sales strategies. It effortlessly integrates with various third-party applications and guarantees adherence to regulatory standards, including GDPR. Everything you require is consolidated into a single, comprehensive platform. Reach out to us via phone, email, SMS, or traditional mail. - An effective CRM tailored to manage a substantial volume of leads. Automated intelligent workflows that enhance your operational efficiency. - Smooth integrations through our API, webhooks, or Zapier. - Multi-channel marketing automation capabilities. - Personalized reporting and analytics tools. - Features for partners, perfect for those involved in selling, purchasing, or referring leads. FLG is trusted by more than 5,000 users for automating and optimizing their operations. To discover how we can assist you further, don't hesitate to request a demo and see the platform in action. Your business's efficiency could be just a demo away! -
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UXPressia
UXPressia
Transform experiences through collaborative journey mapping and insights.UXPressia serves as a comprehensive online platform designed to enhance the understanding of customer, user, buyer, and employee experiences, facilitating team collaboration and fostering effective digital transformation. The tool allows users to visualize customer journeys, develop personas, and create impact maps, while also enabling the analysis of touchpoints across various channels, inviting team members for real-time collaboration. It helps in recognizing connections between mapping efforts and offers a team library feature for storing and reusing components and files, ensuring consistency throughout all projects. Users can export high-quality maps and personas, presenting them directly through their web browsers. With over 120 pre-designed templates catering to more than 10 different industries, you can quickly jumpstart your project without delay. Additionally, resources such as training videos, demo sessions upon request, a Help Center, free guides, and live events focused on personas and journey mapping are readily available for support, all while maintaining a per-contributor pricing model where viewers can participate free of charge. -
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1stContact.ai
1stContact.ai
Transform your customer connections with AI-driven efficiency!1stContact.ai is an AI-powered CRM designed to unify every aspect of your business—from sales and marketing to support and automation—into one cohesive platform. Featuring Jenny, a conversational AI assistant, it allows teams to manage pipelines, schedule meetings, automate campaigns, and even respond to customers through web chat, SMS, and social media DMs. Its intuitive visual builder makes it easy to create landing pages, forms, and funnels that convert, while AI-enhanced workflows automatically nurture leads based on their behaviors. The CRM seamlessly integrates payment gateways like Stripe and PayPal, connects with Shopify for e-commerce, and supports 500+ apps through Zapier for limitless flexibility. 1stContact.ai’s built-in analytics help you understand lead sources, conversion performance, and campaign ROI, driving smarter business decisions. Beyond CRM, the platform also includes tools for membership management, course creation, and review automation—giving users a complete digital ecosystem. For developers and agencies, white-label options and API integrations enable deep customization. With 24/7 support, dedicated account managers, and advanced security, it’s built to scale alongside your business. Whether you're just starting or managing a growing team, 1stContact.ai empowers you to automate more, sell faster, and deliver exceptional customer experiences. It’s not just a CRM—it’s the intelligent operating system for modern businesses.