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What is Touchpoint?

Touchpoint is a customer relationship management (CRM) tool designed specifically for small to medium-sized enterprises, integrating sales, marketing, and support functionalities to enable users to oversee all customer interactions through one comprehensive dashboard. With Touchpoint Promote, you can effortlessly design and dispatch SMS or email marketing campaigns. Touchpoint Sell offers a straightforward CRM experience that streamlines sales processes, ultimately helping to secure additional deals. Touchpoint Serve ensures outstanding customer service while providing a unified view of all customer interactions. Touchpoint Collaborate enhances productivity by facilitating efficient teamwork through its collaboration feature. Additionally, Touchpoint Connect allows businesses to engage with customers and partners across various communication channels, including emails and SMS. This multifaceted approach not only improves customer relationships but also drives overall business success.

What is Ryse?

Introducing an exceptionally user-friendly and industry-centric customer relationship management platform, Ryse empowers businesses to meticulously record every touchpoint with their clients, encompassing everything from social media interactions to call center conversations. This cutting-edge solution not only evaluates customer purchasing trends but also predicts possible sales prospects while delivering critical insights into customer preferences and requirements. Achieve an in-depth understanding of your clients' buying behaviors, alongside their interactions concerning support, order processing, or delivery updates—guaranteeing a comprehensive perspective of each individual client. Ryse stands as a robust resource ideal for sales personnel, call centers, and retail environments, effortlessly connecting with a variety of external systems. Regardless of your customers' geographic locations, we provide you with all the essential tools at your disposal. Each engagement is methodically arranged in a user-friendly timeline, enabling full visibility into all actions without the burden of labor-intensive data entry. Moreover, you have the flexibility to design personalized fields and classify customers according to your needs, customizing the system to align with your unique business objectives while boosting overall productivity. With Ryse, navigating customer relationships has reached new heights of simplicity and effectiveness, ensuring your team can focus on building lasting connections. Additionally, the platform continually evolves to incorporate user feedback, enhancing its features and functionality for an ever-improving user experience.

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Media

Integrations Supported

Pushpay
Shogo

Integrations Supported

Pushpay
Shogo

API Availability

Has API

API Availability

Has API

Pricing Information

$39
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchpoint

Date Founded

2022

Company Location

Estonia

Company Website

www.touchpoint.com

Company Facts

Organization Name

Illuminate Software Solutions

Date Founded

2017

Company Location

United Arab Emirates

Company Website

www.illuminate.ae

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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