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What is Touchpoints?

Touchpoints is an essential tool for independent hosts overseeing short-term rentals, as it significantly improves the overall experience for guests. Through the implementation of QR codes and monitored links, hosts can swiftly address queries related to Wi-Fi access, check-in protocols, appliance instructions, and the checkout process. Each touchpoint links back to the host's up-to-date information page, enabling the monitoring of scan and click metrics for each location. The system is designed to be user-friendly, requiring no application downloads or guest logins. Furthermore, a free plan is available for those who wish to explore the service before committing to a subscription. Ultimately, this innovative tool not only facilitates effective communication but also contributes to a more enjoyable and seamless stay for travelers, enhancing their overall satisfaction. Thus, it serves as an invaluable asset for hosts aiming to elevate their rental service.

What is Touch Stay?

Touch Stay functions as a digital guidebook app that significantly enhances the experience of guests by offering essential information about both the property and the surrounding area. Hosts have the flexibility to personalize these guidebooks with their own branding, images, and videos, ensuring that guests can easily access necessary details without needing to download additional software. Among its various features, the platform includes an AI assistant that facilitates the rapid creation of guides, an upsell widget for promoting extra services, and seamless integration with property management systems to optimize operations. By consolidating crucial information such as check-in instructions and Wi-Fi passwords, Touch Stay effectively reduces the number of inquiries from guests, thereby saving hosts valuable time and boosting overall guest satisfaction. Additionally, the application supports multiple languages and offers offline access, making it an invaluable resource for hospitality professionals worldwide, regardless of their location. This combination of features not only streamlines communication but also enhances the overall guest experience, making Touch Stay a must-have for any property owner.

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Media

Integrations Supported

Integrations Supported

Airbnb
Avantio
Escapia
Guesty
Hospitable
Hostaway
Lodgify
OwnerRez
Smily

API Availability

API Availability

Pricing Information

$5/month
Free Version

Pricing Information

$99/year
14 Free Trial - no commitment required
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Touchpoints

Date Founded

2026

Company Website

www.touchpoints.to/

Company Facts

Organization Name

Touch Stay

Date Founded

2014

Company Location

United Kingdom

Company Website

touchstay.com

Categories and Features

Vacation Rental

Not specified

Categories and Features

Vacation Rental

Contact Management
Guest Reviews / Ratings
Housekeeping Management

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Popular Alternatives