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What is Touchstorm DATAlabs?

Touchstorm DATAlabs has meticulously curated an impressive 96% of YouTube's vast database, converting it into a rich resource encompassing over 200,000 topics, thereby positioning the platform as the largest accessible focus group for brands and agencies globally. Our wide range of tools includes social listening capabilities, influencer selection services, perceptual research offerings, competitive analysis options, and enterprise-level API integrations, all designed to deliver exclusive insights into YouTube that conventional social listening platforms fail to provide. By leveraging cutting-edge AI-driven sentiment analysis, analyzing search trends, and utilizing our unique TVi index, Touchstorm DATAlabs equips brands with the ability to make strategic, data-informed choices regarding their content, influencer partnerships, and market strategies on a substantial scale. This forward-thinking methodology not only boosts brand awareness but also cultivates stronger relationships with targeted consumer segments. Ultimately, our comprehensive insights enable brands to navigate the complex landscape of digital marketing with confidence and precision.

What is Sprinklr?

Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.

Media

Media

Integrations Supported

Automat Conversational Marketing
Bronto Marketing Platform
Bryj
CELUM
Google Analytics
HubSpot Marketing Hub
InSync.ai
Instagram
LinkedIn
MSIGHTS
Mailchimp
Microsoft Power BI
Netomi
Radiance Labs
Snapchat
Sprinklr Insights
Sprinklr Service
StepFunction
Uptempo
Zendesk

Integrations Supported

Automat Conversational Marketing
Bronto Marketing Platform
Bryj
CELUM
Google Analytics
HubSpot Marketing Hub
InSync.ai
Instagram
LinkedIn
MSIGHTS
Mailchimp
Microsoft Power BI
Netomi
Radiance Labs
Snapchat
Sprinklr Insights
Sprinklr Service
StepFunction
Uptempo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touchstorm DATAlabs

Date Founded

2014

Company Location

United States

Company Website

touchstormdatalabs.com

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Categories and Features

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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